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Aiden by Best Western South Reno

3.0 star property
3-star hotel near Meadowood Mall

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Lobby
Bar (on property)
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(69 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(56 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(79 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(57 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

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Exterior

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About the area

Reno

Near the airport.You'll be within half a mile (1 km) of Meadowood Mall and 2 miles (3 km) of Reno-Sparks Convention Center with a stay here. Also, Atlantis Casino is within 2 miles (3 km) and Grand Sierra Resort Casino is within 6 miles (10 km).

What's nearby

  • Meadowood Mall - 2 min walk - 0.2 km
  • Nevada Health Facilities Edu - 11 min walk - 1.0 km
  • Bartley Ranch Park - 18 min walk - 1.5 km
  • Reno-Sparks Convention Center - 19 min walk - 1.6 km
  • Atlantis Casino - 2 min drive - 2.9 km

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Jack in the Box - ‬10 min walk

About this property

Aiden by Best Western South Reno

3-star hotel near Meadowood Mall
Aiden by Best Western South Reno offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available.

This 3-star Reno hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • 1496 sq ft of conference space
  • 139 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1438 out of 2270 reviews
Rating 8 - Good. 524 out of 2270 reviews
Rating 6 - Okay. 171 out of 2270 reviews
Rating 4 - Poor. 61 out of 2270 reviews
Rating 2 - Terrible. 76 out of 2270 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Irene

Travelled with family
Liked: Staff & service, property conditions & facilities
I was most disappointed with the cleanliness of the room. One, because there was a used bar of soap left in the shower. Two, I didn’t notice until our last night staying there, but there were two blood stains on the bed comforter. We were already going to check out early, so I didn’t even report it. We just placed it on the floor in hopes that when they cleaned the room for the next guest they would actually wash it and not just make the bed with it again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gail

Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Stayed 1 night in Oct 2025

10/10 Excellent

Teresa, Visalia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean. Staff was nice and friendly. Area is safe.
Stayed 1 night in Oct 2025

10/10 Excellent

AMOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa, Visalia

Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great for the price! Well designed, looks great! There were some things that could be upgraded, bathrooms, lamps and charging ports but all in all it was a solid choice! I love it is pet friendly. I got to see many cute dogs!
Stayed 1 night in Oct 2025

8/10 Good

Duane

Nice common area outside
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Many food options near by and great little breakfast/lunch place connected to hotel “two chicks”. Room was very nice and clean. Surprisingly not a bad area at all. Felt safe and didn’t see any questionable people hanging around. Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool closes early.

Our family enjoys staying here. I would say, however, we stayed in August and to our surprise the pool closed at 8 pm on a Friday night, seems early.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think the facilities overall is great. The lobby is very nice, clean, bright, modern. Our room was perfect and I completely appreciate there only being carpet surrounding the bed and the rest of the room was wood or wood laminate. Makes it feel much cleaner. Even though it’s fall and was a bit chilly, we were hoping to jump in the heated pool but it looked like they were in the middle of draining it. Parking was super convenient which I thought was wonderful. You can easily find parking near your room all around the property. I also liked how housekeeping was upon request only. Location of the hotel was perfect for where we needed to be and wanted to go. Plenty of things to do nearby and super easy access to and from the freeway. Front desk employees were somewhat friendly, but very professional. I doubt it’s a hotel issue and more so a city issue, but if you’ve got sensitive skin, bring your whole body skin care products. It seemed like the water was very hard and immediately dried out our skin. Take advantage of the ear plugs they offer in the lobby! Walls are pretty thin and neighbors flushing toilets, showering, and still continuing their night of fun sounds like they are right in the room with you. But I’d still stay there again and hope to for a longer visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elona, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay, friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with exceptional quality in sheets and towels.
Stayed 1 night in Oct 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jaime

Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 5 nights in Oct 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2025

8/10 Good

Josh

Stayed 1 night in Oct 2025

8/10 Good

Seth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Oct 2025

10/10 Excellent

Mercy, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying at this lodging and the experience stays no change: comfortable and convenient. The full kitchen really goes a long way, though there are ample of dining options in the area, but being able to have our own fresh cook dinner at the end of the day is priceless; this is our home away from home. We will definitely return no doubts.
Stayed 4 nights in Sep 2025