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Sonesta ES Suites Reno

3.0 star property
3-star hotel in Reno/Tahoe Airport

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Photo gallery for Sonesta ES Suites Reno

Courtyard
Full-size fridge, microwave, stovetop, dishwasher
Reception
Free daily self-serve breakfast
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View in a map
9845 Gateway Dr, Reno, NV, 89521
  • Place, Reno-Sparks Convention Center
    ‪5 min drive‬
  • Place, Atlantis Casino
    ‪6 min drive‬
  • Place, Peppermill
    ‪7 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(14 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(6 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

1 bedroom, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Studio)

8.2 out of 10
Very good
(65 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

1 bedroom, down comforters, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(16 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

1 bedroom, down comforters, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Twin Bed

1 bedroom, down comforters, desk, laptop workspace

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About the area

Reno

Reno/Tahoe Airport stay.Your stay at this Reno/Tahoe Airport hotel places you within 6 miles (10 km) of Reno-Sparks Convention Center and Atlantis Casino. Peppermill is within 6 miles (10 km) and Grand Sierra Resort Casino is within 9 miles (15 km).

What's nearby

  • Reno-Sparks Convention Center - 5 min drive - 6.4 km
  • Atlantis Casino - 6 min drive - 7.8 km
  • Peppermill - 7 min drive - 9.6 km
  • Grand Sierra Resort Casino - 9 min drive - 11.7 km
  • University of Nevada-Reno - 12 min drive - 15.6 km

Getting around

  • Reno Station - 15 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪999 Pho - ‬15 min walk
  • ‪Wingstop - ‬6 min walk

About this property

Sonesta ES Suites Reno

3-star hotel in Reno/Tahoe Airport
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Reviews

Sonesta ES Suites Reno Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 339 out of 827 reviews
Rating 8 - Good. 214 out of 827 reviews
Rating 6 - Okay. 112 out of 827 reviews
Rating 4 - Poor. 79 out of 827 reviews
Rating 2 - Terrible. 83 out of 827 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant and the receptionist was very kind and did an excellent job helping me feel comfortable. Great price and breakfast not only do I recommend but hope to return.
Stayed 1 night in Aug 2025

10/10 Excellent

Malika

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Satvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall an Ok Stay

Room was good over all. Pots and pans were burnt, Not cleaned well. They need to put in small non-stick fry pan and griddle. Small pot for small cooking.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

10/10 Excellent

BONNIE

Stayed 2 nights in Jun 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take a break and find your inner peace

Very good. Just what we needed after hours on the road.
Stayed 1 night in May 2025

6/10 Okay

Rakesh

Travelled with family
I liked the kitchenette. Breakfast was ok. People in the next door were loud and verbally arguing all night.
Stayed 1 night in Jun 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The check-in was not good the room given to us was occupied so we had to go back and be reassigned a room which was perfect nice and quiet. Access to the building was not easy however only one card locked door was working to get back in room at 5 am
Stayed 1 night in Jun 2025

4/10 Poor

Jocelyn de

Disliked: Amenities
They charged me additional $87 I already paid with Expedia
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

CAROLE, dillsburg

Travelled with family
Hot el is convenient and quieter that the casino hotels. Pool area was dirty, dog poop in pool area not there fault . Outside area was bombarded with loud kids and parents till late at. Ight
Stayed 5 nights in Jun 2025

2/10 Terrible

Greg

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was shabby, hotel was old and worn-out. Furniture was garbage.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

4/10 Poor

kyoko

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
They had mandatory maintenance but I have never told about. My son was staying at the room and they tried get in. I should change my work schedule and return to the room for this. Maintenance workers are very professional and good but when I complained about this to the front desk, attendant gave me an attitude. I don’t want to open my room for maintenance when I am unattended. my personal stuffs are there. In addition, I have to suffer chemical smell for next couple hours. You’d better to check their forced maintenance schedule before you book
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service

Just ok

Not very clean and they ran out of food and coffee at breakfast. Besides the stains on the sheets, the bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Nicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel. But most uncomfortable bed I have ever slept on.
Stayed 3 nights in Jun 2025

8/10 Good

Edward, Richmond

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Had issue with air conditioning, but overall nice place to stay.
Stayed 1 night in May 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lady at the front had no personality. Hallways smelled, room had stains on the drapes, hand prints on the ac unit and thermostat, ac didn’t work - 75 degrees in the room - stale and stuffy, and tv remote didn’t work. Thankful for only needing to stay for a few hours.
Stayed 1 night in Jun 2025

2/10 Terrible

JEANNINE, KLAMATH FALLS

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
Stayed 2 nights in May 2025

4/10 Poor

Carla

Travelled with family
The property exterior was well maintained. Unfortunately the room was not. We had a broken toilet seat. The AC was not working properly. The sofa bed also had stains on the mattress. And the pool was not cleaned from tree debris. There was even garbage in the pool. We did appreciate the basketball court. The breakfast wasn't very good, minimal options for gluten free folks. Also they used paper plates and plastic utensils. When we called for more items (pillows, towels) we had to go down to the front desk to collect them. But they did not have enough to give. The staff were friendly. I would not recommend this hotel.
Stayed 2 nights in May 2025

2/10 Terrible

GEKLNG

Business traveller, Travelled with partner
Disliked: Amenities
I book a one bedroom king bed suite requesting on the 1st floor closer to lobby and I call on the morning of check in to make sure the hotel will reserve the 1st floor and let them know I will be checking in at 8pm . Upon arriving the front desk does not look helpful given me a room a studio 1 king bed a downgrade from what I pay with higher price of 1 bedroom suite with a bigger room and given a studio smaller room at the end of the building A. A moderate walk to the lobby Disappointing been taking advantage of . Instead of a upgrade . I receive a downgrade. I paid in full of a 1 bedroom suite what I was given was a studio king bed
Stayed 1 night in Jun 2025

8/10 Good

Ted

Disliked: Cleanliness
Stayed 1 night in Jun 2025