Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
90% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Great hotel and location but no parking. Parking garage across from the hotel was expensive.
2 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
We have visited this hotel on a number of occasions but each time our visits gets worse. This time we were not greeted in a friendly manner and were told that we would not get any upgrades, options or any member benefits as we booked with Expedia. The staff were not interested or concerned. The so called bar is hardly open and the Hotel started renovating the floors part way through our stay. Expedia should have notified its customers that there was some refurbishment going on. We found the our room near, one of the bars which was noisy throughout our stay during the weekend. It is a real shame that the Hotel Management & Staff have let this place go down hill as its a ideal location and a really nice hotel. Really disappointed with Hilton Hotel Canopy & Expedia especially when the hotels are not offering or passing on any rewards or points to its customers.
2 out of 5
by A traveller

Better not be on the street side

Posted Jan. 29, 2024 on Hotels
Modern and clean hotel, great location close to shopping area and restaurants, great personnel and service. The room was on the street side though, with very poor soundproofing. We could hear traffic (buses, drunk youngsters roaring their engines) and music from the club behind until late hours. Also the curtains barely covers the window from streetlights. The room was too hot even with the radiator shut down.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Expedia
5 out of 5
by A traveller from Washington

Posted Jan. 16, 2024 on Expedia
Overall great hotel, close to many dining/shopping options as well as bus stop for tours/transfers.
4 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
In general excellent from location and service point of view. We stayed in a junior suite - generally on the small side and first time I see no toiletries in a good hotel.
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
The staff was amazing ! They helped us out with every little detail of our time in Iceland.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 9, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Expedia