Ratings based on 8 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Cousins Weekend in Rhinelander
Posted Mar. 3, 2024 on HomeAway12 of my cousins and I stayed at the Timber Lodge Resort for our annual cousins week. We loved how spacious the place was - the living space is huge and there are plenty of bedrooms and bathrooms. The view is also beautiful. However, the place was very dirty, with food residuals in the kitchen and mold in the bathrooms. Additionally, there was a major bug problem, dead and alive, including ants, Japanese beetles, large beetles, just to name a few. Overall, it’s a great place for a large group, but it really lacks cleanliness.
Comment from Hotel Management
Mar. 21, 2024 by VrboOwner, Hotel Management
Thank you for sharing your feedback with us, Morgan. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in and we are disappointed to hear this was not your experience. Please know we have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!
by A traveller
December Weekend
Posted Jan. 26, 2024 on HomeAwayWe really enjoyed the stay. The property was big enough with enough private space. The larger shared space is great for bigger groups and eating and drinking together. We would be happy to book here again.
by A traveller
Great Gathering place for large group!
Posted May 8, 2023 on HomeAwayProperty was great! Six of 7 bedrooms had private baths! Recently an historical old lodge with a wonderful remodel. The view of the lake was outstanding and the building was Super clean! However, there was no number to contact anyone other than the service managing the property called Vacasa. And they were in Oregon. I had to look deep into the online Vacasa site to find the very vague check out procedure. It said to “gather sheets”. That’s all. No idea where to gather them to. We also discovered a leak after a heavy rainfall but had to leave a note for the cleaners as there was no one to contact. The property was great! Would have liked to have a local contact for questions and concerns. Would still recommend to stay! Cheers!
by A traveller
Winter Weekend
Posted Feb. 26, 2023 on HomeAwayAbsolutely amazing place set up very well for groups. Had a wonderful winter weekend with ice fishing, snowmobiling and snowshoeing. Thank you so much!
by A traveller from Gilmer,Texas USA
Rhinelander
Posted Feb. 23, 2023 on HomeAwayWarm and cozy house would beautiful views of lake and woods.
by A traveller
Great Location
Posted Jan. 29, 2023 on HomeAwayWe had issues with broken front door handle. We had to shovel around front door and a path to a side door for entrance because of broken handle.
We had a shower not hooked up so couldn't use. We had a broken shower door in another room.
There were only 2 big bags for garbage for a house holding 14 people and no dishwasher soap to start dishes at checkout.
Nice common area to support large group team bonding time.
Comment from Hotel Management
Jun. 20, 2023 by VrboOwner, Hotel Management
Sheila, thank you for sharing your feedback and bringing some items to our attention that may need some improvement. We have forwarded your feedback to the local staff so they can work to address these for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
by A traveller
Very homey feel
Posted Jan. 7, 2023 on HomeAwayLoved this house!
by A traveller
Awesome property
Posted Oct. 23, 2022 on HomeAwayWhat a great spot! We were in town for a work trip and were able to get everyone at one property by staying here. This is a very unique property with all of the rooms and it must be well built because when we were still downstairs talking it was quiet upstairs and you are able to sleep with no problem. Make sure you bring your own firewood to use in the fire pit, we would have loved to have sat by the fire but there was no wood on the property. Overall this is the best large group property I have ever stayed at.
