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Comfort Suites

2.5 star property
Richmond guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites

Exterior
Front of property
Lobby
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(61 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

In shopping district.You'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall with a stay here. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.6 km
  • Richmond Mall - 2 min drive - 2.5 km
  • Earlham College - 15 min drive - 11.5 km
  • Wayne County Fairgrounds - 15 min drive - 17.7 km
  • Miami University - 40 min drive - 50.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Comfort Suites

Richmond guestrooms with free WiFi
Comfort Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

  • 80 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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  • Hot tub
  • Breakfast included
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4.2 out of 5, Very good, 1,010 reviews
The price is CA $95
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 504 out of 638 reviews
Rating 8 - Good. 83 out of 638 reviews
Rating 6 - Okay. 26 out of 638 reviews
Rating 4 - Poor. 13 out of 638 reviews
Rating 2 - Terrible. 12 out of 638 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Very accommodating. Lovely hotel. Would stay again. Enjoyed the fire tables.
Stayed 4 nights in Aug 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Property was in great shape. Everything was clean and working. Very impressive.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Aug 2025

2/10 Terrible

Dee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I asked for a room on the first floor or any floor as long as it’s close to the elevators because means my guest has walkers.. instead, Thr put me on the 3rd floor in a room farthest from the elevator which was hard for us to walk and feeling unsafe! Also did not have access to the pool and told them I was spending my birthday there! Will not recommend this hotel or ever go there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Lavonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Its a great place, nice clean, we always stay here when in Richmond for Family Reunion. Kids where disappointed the pool was closed, but other than that, it was Great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

8/10 Good

robert

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely updated interior and rooms in hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St louis

The hotel was beautiful. Very clean, spacious. The negative was the breakfast. There was very little food for 8 am in the morning. Nothing was replenished. There was a man working in the kitchen but not replenishing any hot food. People were coming in to eat but there wasn't any thing there. A shame because the hotel was wonderful. They should be better at breakfast
Stayed 1 night in Jul 2025

8/10 Good

Joann

Stayed 1 night in Jul 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean. Friendly staff! Plenty of food options.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Lesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great price!
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey, Lenexa

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Travelled with group
Liked: Amenities
Large rooms, very clean. Steve checked us in and was amazing. Even offered dinner suggestions. We would definitely stay here again. Only drawback is there is no hot tub.
Stayed 1 night in Jul 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern

Our stay was excellent. Check in was simple, the room was spacious and clean, and everything was very modern. The bed was comfortable and we slept great!! I wish we could have spent more than one night there.
Stayed 1 night in Jul 2025