Note fondée sur 758 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
Room had an old musty smell. It was not pleasant to sleep in.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Cody, Gestion de l’hôtel
Hi, Dorothy. Thank you for taking the time to leave us a review. Feedback from valued guests like you helps us to improve. We take feedback given to us very seriously. We are sorry you did not have a pleasant experience with us. This is certainly not the standard we strive to provide to our guests. In the future, please bring this to our attention so that we can move you to a room you find to be more pleasant and comfortable. We sincerely apologize for this experience. We hope you will give us another chance to deliver the experience we aim to. Please mention this to the front desk upon arrival and we will ensure you are completely satisfied.
par un voyageur
Publié le 2 mars 2024 sur Hotels
par un voyageur
Publié le 20 févr. 2024 sur Expedia
The room was dated or looked worn. also paying for parking seemed excess i’m sure i have paid for parking in the past.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Front Desk, Gestion de l’hôtel
Hi, Nicole.Thank you so much for taking the time to leave us a review. Feedback from valued guests like you is what helps us to improve. We're sorry that you did not have a 5-star experience with us. We are starting renovations to our hotel this year, so we hope the things you found to be dated will be refreshing instead! Our parking charge is relatively new, so we are sorry that caught you off guard. Thank you again for your review. We are glad you chose to stay with us at the DoubleTree and hope you choose to stay with us again in the near future.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Really old and asked for no pet floor and that didn't happen also smelled smoke from the other levels
par un voyageur
Publié le 10 févr. 2024 sur Hotels
par un voyageur
Stay
Publié le 9 févr. 2024 sur HotelsIt was comfortable.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Solid hotel choice if you are staying in Midlothian.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Walls are paper thin. Gym was terrible.
Would not recommend.
par un voyageur
Publié le 11 janv. 2024 sur Expedia
