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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
3-star Mediterranean hotel near Short Pump Town Center

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Full-size fridge, microwave, stovetop, dishwasher
Free daily buffet breakfast
1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, Sheltering Arms Institute
    ‪4 min drive‬
  • Place, University of Richmond
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(41 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

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Exterior

Hilton Richmond Hotel & Spa/Short Pump

Short Pump
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $211
CA $246 total
includes taxes & fees
Nov 20 - Nov 21
Hilton Richmond Hotel & Spa/Short Pump

About the area

Richmond

Short Pump stay.A stay at this Short Pump hotel places you within half a mile (1 km) of Short Pump Town Center and 3 miles (5 km) of Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 8 min walk - 0.7 km
  • Sheltering Arms Institute - 4 min drive - 3.5 km
  • Elk's Lodge - 5 min drive - 5.6 km
  • University of Richmond - 14 min drive - 15.3 km
  • Lewis Ginter Botanical Garden - 16 min drive - 17.9 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Capital One Café - ‬9 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬8 min walk
  • ‪Maggiano's - ‬15 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

3-star Mediterranean hotel near Short Pump Town Center
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hyatt House Richmond / Short Pump
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $171
CA $199 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt House Richmond / Short Pump

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Reviews

Home2 Suites by Hilton Richmond Short Pump Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 424 out of 573 reviews
Rating 8 - Good. 81 out of 573 reviews
Rating 6 - Okay. 36 out of 573 reviews
Rating 4 - Poor. 17 out of 573 reviews
Rating 2 - Terrible. 15 out of 573 reviews

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service
Pleasant and quiet experience each time
Stayed 1 night in Aug 2025

10/10 Excellent

Bruna Priscilla Mora Iglesias, Towson

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Tolulope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying here and we will definitely be back. It is so close to the amazing short pump outlet mall. The staff are so friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking out of a hotel due to cleanliness this hotel was great! The staff was super helpful the facility was great and clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Stayed 3 nights in Jul 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean, beds were very comfortable!!! Would definitely stay there again!
Stayed 2 nights in Aug 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping & restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Luiz, Lantana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel ancillary fees are getting out of control. Now suburban hotels are charging parking fees. Not even Hilton members get ‘free’ parking on uncovered asphalt parking lots. Gone are the good ol’ days of free parking. Soon they will charge us linen fees.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

8/10 Good

Shelby

Stayed 2 nights in Jul 2025

6/10 Okay

Eddie

Stayed 2 nights in Jul 2025

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

stephanie

Liked: Property conditions & facilities
Disliked: Staff & service
Hallways hot and humid, room smelled like dog - heads up to those booking you have to pay per night to park. Didn’t interact with desk people but when I checked out no one was there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jun 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Amenities, property conditions & facilities
Love. Clean. Easy.
Stayed 1 night in Jul 2025

10/10 Excellent

Tekiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast included, pool and gym facilities abd bed was very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

DeAndra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently kept with great staff. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Short Pump area. This hotel is convenient to so many restaurants and shops. The room was clean and spacious and the breakfast features a different type of breakfast sandwich every day. My husband couldn’t wait to go down and have breakfast every morning.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I am grateful for the staff at this location. They stood behind their promise to provide and delivery quality service. I was inconvenienced and the staff continued to find resolutions to the situation. Their service was greatly appreciated and alleviated some stress.
Stayed 3 nights in Jul 2025

6/10 Okay

Mallory

Stayed 1 night in Jul 2025