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Quality Inn Chester - South Richmond

2.5 star property
Hotel perfectly located for exploring Chester

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Photo gallery for Quality Inn Chester - South Richmond

Exterior
Pool
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Dining
Premium bedding, desk, laptop workspace, soundproofing

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
12711 Old Stage Rd, Chester, VA, 23836
  • Place, Parker's Battery Park
    ‪8 min walk‬
  • Place, Greater Richmond Convention Center
    ‪17 min drive‬
  • Place, Short Pump Town Center
    ‪33 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chester

City center stay.A stay at this hotel places you within half a mile (1 km) of Parker's Battery Park and 3 miles (5 km) of James River. The Lazy Daisy and Henricus Historical Park are also within 6 miles (10 km).

What's nearby

  • Parker's Battery Park - 8 min walk - 0.7 km
  • Broad Street - 15 min drive - 26.8 km
  • Virginia Commonwealth University - 16 min drive - 28.5 km
  • Greater Richmond Convention Center - 17 min drive - 29.1 km
  • Short Pump Town Center - 33 min drive - 55.3 km

Getting around

  • Petersburg Station - 15 min drive
  • Washington Dulles Intl. Airport (IAD) - 144 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Quality Inn Chester - South Richmond

Hotel perfectly located for exploring Chester
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Chester - South Richmond. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chester hotel.

  • 70 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.6
Rating 10 - Excellent. 231 out of 815 reviews
Rating 8 - Good. 191 out of 815 reviews
Rating 6 - Okay. 129 out of 815 reviews
Rating 4 - Poor. 115 out of 815 reviews
Rating 2 - Terrible. 149 out of 815 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Willie

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2025

4/10 Poor

Mikaila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallways smelled of smoke. Our first room did not have a working door key and we requested a new room. Torn curtains. Kids screaming down the halls. Peeling wallpaper and mold along the ceiling. Quality was not part of this Quality inn. We knew going in that this was no 5 star but this was a rough night.
Stayed 1 night in Sep 2025

2/10 Terrible

Ray

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Taurus D

Bad smell odor
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Just ok

Bare bones. Just an ok stay. Needs updating.
Stayed 1 night in Sep 2025

2/10 Terrible

Edwina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Terrell

Travelled with partner
Disliked: Cleanliness, amenities
I was giving a non smoking room, I was warned that If i smoke in the room I'll be charged extra, but upon entry cigarette smoke was the first smell, also two very noticeable burn holes in the comforter. Then i had to deal with the toilet not flushing due to the water not running, and i had to kill a roach!! Matter of fact i was being generous giving them 2 🌟
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
Staff was awesome and helpful. The bed was beyond expired.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaquandra

Stayed 1 night in Sep 2025

6/10 Okay

Alana

Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for

Booked this room for an overnight stop on a drive down south. I was looking for something cheap with a fitness center. This is not it! The gym is "closed for renovations," so it should be taken off the list of amenities. Room was clean, smell not great but to be expected. Water in shower and sink not so good. Receptionists were very polite and professional. Breakfast is waffles, cereal, and apples. Not great, not terrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NEVER AGAIN!!!

I used a gift card to book this stay and am EXTREMELY DISAPPOINTED! This place is a mess, it stinks, the rooms are TERRIBLE! Black mold in bathroom, no lighting in the rooms, I found countless teams from prior guest, the phone did not work, the side doors of the building have no locks anyone can come and go, I felt extremely unsafe and uncomfortable. The staff was the only decent thing in the building, very nice and friendly for check it and as you walk through. But I am very upset I wasted my gift card on this location!! For one night was over $100 and this property is MAYBE worth $59 a night!!!
Stayed 1 night in Aug 2025

6/10 Okay

Monica A

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The property was nice. The only reason i gave it 3 stars they really need to provide more the waffles an 2 kinds of cereals for breakfast.
Stayed 1 night in Aug 2025

8/10 Good

yvette

Stayed 1 night in Aug 2025

6/10 Okay

sorna

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jesse

Stayed 1 night in Aug 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Eugenia

Disliked: Property conditions & facilities
Filthy sheets
Stayed 1 night in Jul 2025

8/10 Good

Jaquandra

Stayed 1 night in Aug 2025

2/10 Terrible

Gretchen

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet and lock on the door in our room did not work. We then had a problem getting a new room. The lock on the room we were switched to also did not work; the room smelled horrible and was dirty.
Stayed 1 night in Aug 2025

6/10 Okay

lian

Stayed 1 night in Aug 2025

4/10 Poor

Kent

Travelled with family
Disliked: Property conditions & facilities
Stayed up until 12:30 listening to some hard bass music in area. Didn't restock food at breakfast area. Room had weird smell. Beds were horrible.
Stayed 1 night in Aug 2025

6/10 Okay

Arthur

Definitely a 2 star. Nothing more, nothing less. Room was fine. Bad Oder in hallways.
Stayed 1 night in Jul 2025