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The Steveston Cafe & Hotel

2.5 star property
Hotel near Steveston Museum in Richmond

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Photo gallery for The Steveston Cafe & Hotel

Food and drink
Premier Triple Room
Deluxe Room, 1 King Bed, Jetted Tub
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
12111 3rd Avenue, Richmond, BC, V7E 3K1
  • Place, Gulf of Georgia Cannery
    ‪1 min walk‬
  • Place, Steveston Village Historic Waterfront
    ‪3 min walk‬
  • Place, Steveston Fisherman's Wharf
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 Queen Bed, Non Smoking

Superior Single Room, 1 Queen Bed, Non Smoking | View from room

Superior Single Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

9.0 out of 10
Wonderful
(18 reviews)
  • 51 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, Multiple Beds, Non Smoking

Superior Double or Twin Room, Multiple Beds, Non Smoking

Superior Double or Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the area

Richmond

Steveston stay.A stay at this Steveston hotel places you steps from Gulf of Georgia Cannery and within a 5-minute walk of Steveston Museum. Also, Steveston Village Historic Waterfront is within half a mile (1 km) and Richmond Olympic Oval is within 6 miles (10 km).

What's nearby

  • Gulf of Georgia Cannery - 1 min walk - 0.2 km
  • Steveston Village Historic Waterfront - 3 min walk - 0.3 km
  • Steveston Fisherman's Wharf - 3 min walk - 0.3 km
  • Steveston Museum - 3 min walk - 0.3 km
  • Steveson Outdoor Pool - 7 min walk - 0.7 km

Getting around

  • Richmond-Brighouse Station - 10 min drive
  • Vancouver Rocky Mountaineer Station - 28 min drive
  • Vancouver Intl. Airport (YVR) - 22 min drive

Restaurants

  • ‪Britannia Brewing Company - ‬4 min walk
  • ‪Pajo's Fish & Chips The Wharf - ‬5 min walk
  • ‪Waves Coffee House - ‬4 min walk
  • ‪Catch Kitchen and Bar - ‬4 min walk
  • ‪Steveston Bakery Ltd - ‬5 min walk

About this property

The Steveston Cafe & Hotel

Hotel near Steveston Museum in Richmond
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Steveston Cafe & Hotel also features room service (during limited hours) and an ATM. Self parking is free. A complete renovation of The Steveston Cafe & Hotel was completed in October 2021.

This Richmond hotel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • Built in 1897
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Steveston Cafe & Hotel offers 19 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Designer stores

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 9 AM-10 PM on December 24 (Christmas Eve), and 10 AM-5 PM on December 25 (Christmas Day). Guests planning to arrive outside of front desk hours must contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 40.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children
  • Pet fee: CAD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steveston Cafe Hotel Richmond
Steveston Cafe Hotel
Steveston Cafe Richmond
Steveston Cafe
The Steveston Cafe Hotel
The Steveston Cafe &
The Steveston Cafe & Hotel Hotel
The Steveston Cafe & Hotel Richmond
The Steveston Cafe & Hotel Hotel Richmond

The Steveston Cafe & Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 761 reviews
Rating 8 - Good. 239 out of 761 reviews
Rating 6 - Okay. 121 out of 761 reviews
Rating 4 - Poor. 54 out of 761 reviews
Rating 2 - Terrible. 52 out of 761 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
awesome location - clean room and updated facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Disliked: Amenities, property conditions & facilities
Property is quaint. Glad to have stayed. Staff was nice. Hotel is in bad need of updating/ repair. Rooms are inconveniently set up. Fixtures broken, paint peeling, baseboards taped, stairs broken, banister could be more secure for such a steep incline. May be just poor use of space also. Not really sure of daily maid service. Location is amazing. Happy with the town and hotel was sadly, just ok. I wanted to like it more. I may be back but stay in a room facing the cannery.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. Hotel was right in the middle of the Steveston and all the shops and activities
Stayed 1 night in Sep 2025

6/10 Okay

Linda, Comox

Disliked: Amenities
The room is large and clean, with a newly renovated bathroom. However, the front desk is a pass-through counter to a cold beer and wine store. The halls are worn and shabby. If I had not prepaid, I would have stayed elsewhere after I saw the condition of the building.
Stayed 1 night in Sep 2025

6/10 Okay

Magella

Disliked: Cleanliness
Liked that it was close proximity. Room was unclean, hair in the bathroom (floor, shower). Shower curtain filthy, paint peeling on bathroom wall. Shampoo dispenser didn’t work. Coffee area spilt coffee stains. Website pictures inaccurate. Disappointing for price we paid.
Stayed 1 night in Sep 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service
Difficult to get assistance through customer service. Left message to contact me. Never got a callback. The room was comfortable. Nicely renovated. The outside looks rundown. I left a gold small diamond ring on the bathroom in room #16. I left it beside the dish soap. I’m % I left it there. At 07:00 am. I got to my destination at10:30 am. When my daughter called around 11:42am ., they told her they found nothing. ,My daughter was willing to pick it up. It was a special ring. But went missing. So disappointed that forgotten items are no to be returned. Can’t trust at all this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

4/10 Poor

Jedd

Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The A/C
Stayed 2 nights in Aug 2025

10/10 Excellent

Jot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in pretty late after hours but they made sure everything went super smoothly. Entry was easy and stress-free — really appreciated that!
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort

Great experience with the staff.

Excellent customer service. The room is big and the bed is comfy. It smells unfortunately musty. The shower has a nasty leak and soaked the bathroom. I would still stay here again. Close to the ocean. The staff is accommodating and kind.
Stayed 1 night in Aug 2025

2/10 Terrible

Kerstin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for an extra guest fee and as we got to the hotel they denied that the amount of people we had was a fire hazard to the room even though it stated it was for 5 people. The staff were rude and continued to charge us extra fees later on saying they would refund but did not. We had no choice but to get another room except they gave us a rate that was unacceptable. My kids had to find another hotel an hour away late at night. We flew to Vancouver as a family and didn’t know our way around. We felt very disappointed and disrespected in our stay. Rude staff members. Please do not stay here.
Stayed 1 night in Aug 2025

6/10 Okay

Jacqueline, Graham

Travelled with family
Disliked: Amenities, property conditions & facilities
The bar and restaurant that are listed in the details are closed permanently. The rooms are tiny and the walls are thin. You can hear everyone else opening and closing their doors. I got a parking ticket the first day I was there, even though I registered my vehicle with the hotel. The paint was peeling in the bathroom.
Stayed 3 nights in Aug 2025

8/10 Good

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carolyn, Bowen Island

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay in this old hotel that has an interesting character! There is no "Buck and Ear" lounge, however. It is permanently closed. There is a cafe right beside the "lobby". The lobby is a wee hallway with vending machines and the stairs to the rooms. There front desk is a window and the liquour store is the other side of the window! You even have a direct line, in your room, to the liquour store! Too cute. Clean, not so quiet, but that was okay. On a busy corner for a small town in the height of tourist season. Next to all you want to see for an historic fishing village.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incompetent management

Called twice the day before about late check ins, only got the answering machine. Left two messages. Emailed the property using the email address on their website two days before, no response. Sign at the door said front desk open until 11pm. Got to the property at 11:06pm. No phone number on the door to call, no help whatsoever from hotels.ca. had to book something in Richmond last minute at ridiculously high rates. Extremely angry.
Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great but condition of hotel is poor. Pest issue was never disclosed when booking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michiyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to harbour. The room with 2 joint rooms are very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Lea-Arin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Steveston Hotel was very comfortable, with everything we could ask for provided. While there was no ice machine, we were encouraged by a member of housekeeping to ask for ice at the attached liquor store, where ice was given happily. The TV was also out-of-date and low-resolution. As other reviews indicate, the facilities are somewhat vintage and worn but the comfort and security provided was outstanding. One must understand that this is an historic building which comes with its own limitations. We stayed in the jacuzzi room for a bit of extra luxury; it was roomy and comfortable. Those booking should be aware that there is a full flight of stairs and no elevator due to the hotel's heritage status. We had breakfast at the café, which was lovely, as well. The ambience of the historic fishing village surrounding the hotel is unmatched. I would recommend a stay here.
Stayed 1 night in Aug 2025

8/10 Good

Lenika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Doreen

Travelled with family
We wish they had an elevator. Otherwise it was clean and quiet
Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell and peeling paint was run down compared to pictures. Outback was dirty
Stayed 1 night in Aug 2025