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Quetzal

1.0 star property
Spa hotel near Riyadh International Convention and Exhibition Center

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Photo gallery for Quetzal

In-room safe, soundproofing, iron/ironing board, free WiFi
Front of property
Interior
Shower, free toiletries, hair dryer, bathrobes
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Granada al Doha Street, Riyadh, Riyadh, 1135
  • Place, Mouwasat Hospital
    ‪2 min walk‬
  • Place, Granada Mall
    ‪11 min walk‬
  • Place, Granada Business Park
    ‪12 min walk‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪19 min drive‬

Room options

Economy Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Double Room

  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Riyadh

Ash Shuhada stay.At this Ash Shuhada hotel, you'll be steps from Mouwasat Hospital and within a 15-minute walk of Shuhada Park. Granada Business Park and Granada Mall are also within 2 miles (3 km).

What's nearby

  • Mouwasat Hospital - 2 min walk - 0.2 km
  • Shuhada Park - 11 min walk - 1.0 km
  • Granada Mall - 11 min walk - 1.0 km
  • Granada Business Park - 12 min walk - 1.1 km
  • Riyadh International Convention and Exhibition Center - 5 min drive - 6.3 km

Getting around

  • Riyadh Station - 32 min drive
  • King Khaled Intl. Airport (RUH) - 22 min drive

Restaurants

  • ‪مكث - ‬7 min walk
  • ‪مقهى أندرينا - ‬8 min walk
  • ‪Thawa Cafe - ‬6 min walk
  • ‪COYARD Coffee Roasters - ‬9 min walk
  • ‪Lama Tea | شاهي لمة - ‬8 min walk

About this property

Quetzal

Spa hotel near Riyadh International Convention and Exhibition Center
As a guest of Quetzal, you'll find a full-service spa, 4 indoor swimming pools, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Quetzal. Self parking is free.

This Riyadh hotel is smoke free.

  • 67 guestrooms or units
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Lockers available
Quetzal offers 67 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 10006843

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24-hours a day.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

How close is Quetzal to the airport?

Quetzal is 15.3 mi (22-min drive) away from the King Khaled Intl. Airport (RUH) airport, the closest popular airport to the property.

Does Quetzal have an airport shuttle?

Quetzal offers an airport shuttle 24 hours a day, for a charge of SAR 100 per vehicle, one-way.

Does Quetzal offer free breakfast?

Quetzal does not offer free breakfast.

Is there a casino at Quetzal?

No, there is no casino at this hotel.

What time is check-in at Quetzal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Quetzal?

This hotel offers free self parking.

Does Quetzal have a pool?

Quetzal features 4 indoor pools. Guests can enjoy 24-hour pool access.

Does Quetzal have a spa?

Yes, this hotel has a spa.

How close is Quetzal to downtown Riyadh?

Quetzal is 6.3 mi away from Riyadh.

Quetzal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Essa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

8/10 Good

Yousif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sylvain, France

Business traveller
Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

10/10 Excellent

Yosif

Stayed 2 nights in Sep 2019

8/10 Good

Abdulilah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

ferit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

10/10 Excellent

shujaa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021