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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property
Enjoy free breakfast at this Roanoke Rapids hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Restaurant
Exterior
Outdoor pool
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Lake Gaston
    ‪25 min drive‬
  • Place, Hot Wheels Amusment Park LLC
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

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Daily cooked-to-order breakfast (USD 9.95 per person)

Hilton Garden Inn Roanoke Rapids

Roanoke Rapids
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,004 reviews
The price is CA $128
CA $144 total
includes taxes & fees
Dec 14 - Dec 15
Hilton Garden Inn Roanoke Rapids

About the area

Roanoke Rapids

In Roanoke Rapids .Within 3 miles (5 km) of this Roanoke Rapids hotel, you'll find Royal Palace Theatre and Vidant North Hospital. Chockoyotte Country Club and Weldon Mills Distillery are also within 6 miles (10 km).

What's nearby

  • Royal Palace Theatre - 1 min drive - 1.4 km
  • Lake Gaston - 25 min drive - 28.5 km
  • North Carolina Wesleyan College - 33 min drive - 63.5 km
  • Dunn Center for The Performing Arts - 35 min drive - 64.5 km
  • Hot Wheels Amusment Park LLC - 36 min drive - 68.1 km

Restaurants

  • ‪Sheetz - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Biscuitville - ‬5 min drive
  • ‪Cook Out - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Enjoy free breakfast at this Roanoke Rapids hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
  • 80 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 116 out of 1002 reviews
Rating 2 - Terrible. 158 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sherman

Disliked: Cleanliness, staff & service, property conditions & facilities
Dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherman

Stayed 2 nights in Oct 2025

10/10 Excellent

Sherman

Stayed 1 night in Sep 2025

2/10 Terrible

DEBRA, PLEASANT VALLEY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and run down, and if I wasn’t with my husband, I would have not felt safe at all. I would not suggest this hotel for anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Leona

Disliked: Cleanliness, property conditions & facilities

Do not stay at this hotel!

The lobby smelled like smoke/Marijuana. The elevator and public areas were dirty. My room smelled like mildew/mold. I don't think they cleaned the toilet - it was dirty and the seat was up when I arrived. I arrived around 11pm and couldn't wait to leave. I left at 7am and skipped breakfast - didn't trust it given the condition of the rest of the building. Avoid staying here! Highly disappointed since it's part of the Best Western chain and have stayed at Best Westerns elsewhere without issues.
Stayed 1 night in Aug 2025

4/10 Poor

Chad

Travelled with family
Disliked: Amenities
When we went to our room, people were already in the room sleeping. No apologies from the desk, given a new room. New room had AC barely working, killed three bugs on the ceiling, stains and falling paint and shower dripping all evening.
Stayed 1 night in Aug 2025

4/10 Poor

Jaime

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with group
The pool was closed. We were not advised of this until we went to use it. Bathroom tiles were uneven. Room was stale smelling. Silver fish and daddy long legs in room.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cathy

Travelled with group
Stayed 1 night in Aug 2025

8/10 Good

Shruti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient stay right off 95
Stayed 1 night in Aug 2025

4/10 Poor

Pat

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You have to go out for food but plenty of options within a 5-minute drive. Beds are very comfortable. Gym was sufficient. Dumbbells 5-20, then 40 and 45. Would have liked 25, 30, 35. Cardio equipment was outdated. The pool was not available and the door out to the pool was malfunctioning so I couldn’t get back in the hotel via that entrance. All in all, it was a decent place to stop on a long ride south. Very convenient and easy to get to.
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia, Brooklyn

Liked: Staff & service
Disliked: Property conditions & facilities
It smelled of mildew and did not seem outright dirty nor clean. The staff was nice.
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, however breakfast was lacking.
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting. Person working the lobby smelled like marijuana. Was placed in a room that was absolutely filthy. Asked to get moved , person at the front desk didnt even care as to why just gave us a new room. New room was just as bad. Bugs, dirt , mouse droppings
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room was musky and smell moldy. The bathtub was dirty, the fridge was leaking, the tiles were chipped and floor was oily. Me and my kids slept with our clothes on and don’t bother getting under the sheets. It was one night then we left early morning. Never again
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
To start one of the beds sheets litterally had dirt on them which I needed to change, the ac either had mold or dust or both on them blowing, there was mold inn the room and bathroom, fixtures had rust, the room looked like an inner city institution, NOT a room by a major brand. Id NVER recommend this place to anyone based on this room!
Stayed 1 night in Aug 2025

8/10 Good

esther

Liked: Cleanliness, staff & service, amenities
The property was peaceful.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the receptionist was not friendly at all. Then once getting into our room it smelled of mildew and wet. Sheets on the bed were damp, the room stunk, the floor was slippery like soap was all over it, around the bathroom floor it had black, the bathroom door barely opened and closed. My husband had a bed bug on him and when taking the bug to the front desk the receptionist didn’t see phased at all. We had to ask for a manager 2 times. When he did finally decide to come out of hiding he was very rude and not apologetic at all. He was like well what can I do and we wanted a refund considering we had to immediately leave due to the bed bug. He wrote on a piece of paper that Expedia would have to give the refund. 5 days later and still no refund. We then heard him telling the receptionist to basically not say the manager would be down to talk to customers when there was an issue. He was a coward and he knew the hotel had issues.
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar

There were bugs in the room and hallways, mold in the bathroom, a musty smell in the room, and a dirty shower. The bed felt moist. The TV didn't work, and the air conditioner made a weird sound. Compared to my previous stay, I was appalled and embarrassed to recommend it to my sister. Eggs and sausage for breakfast were excellent.
Stayed 1 night in Aug 2025

4/10 Poor

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room dirty and over priced

The room was over priced and dirty. The tile floor was dirty. The sheets and towels had stains on them. Dogs were barking. Guest were slamming doors running down the hall ways . Curtains were dirty and had a whole in it. Screws were on the floor in the bathroom. Wasn't worth the price we paid over a hundred dollars for one night.
Whole in the curtain
Stains on curtains
Dirty sheets
Dirty sheets
Stayed 1 night in Aug 2025