Note fondée sur 862 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Infinity Bay Spa & Beach Resort Staff, Gestion de l’hôtel
Dear Frederic,Thank you for staying with us Infinity Bay, and for taking the time to provide us with your feedfack,which is most appreciated!We are looking forward to hosting you as our guest again in the near future!
par un voyageur
Publié le 30 avr. 2024
Great place with amazing waters
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Kylee,Thank you for staying with us at Infinity Bay Resort! We are delighted to see you had an amazing time during your stay with us. We thank you for your kind comments of praise. Hope to see you soon in the near future.
par un voyageur
Publié le 10 avr. 2024
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Natalia,Thank you for staying at Infinity Bay Resort! Your feedback is mucha appreciated, thank you for taking the time to leave us your rating.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
We loved the property and the accommodations. The location is fabulous, with the best snorkeling right at our beach! It was close to everything. We will definitely be back!
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Lori,Thank you for staying with us at Infinity Bay! We are delighted to see you had a great time and enjoyed your stay with us. We thank you for your kind words of praise towards our facilities and ammenities. Looking forward to seeing you again soon!
par un voyageur de Richmond Hills
Publié le 21 févr. 2024 sur Expedia
Great place stay.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Luis,Thank you for staying at Infinity Bay Resort! we are delighted to see you had a great time during your stay and very much appreciate you taking the time to leave us your review.
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Room in great location however walls in dire need of walls being washed/painted - television didn’t work first 5 days with no response to our daily request. Bedding was sub- par and pillows even worse. Requested wash cloths and hand towels but Received two in our ten days. Outside bar and pool area were magnificent! Loved the beach but by 7 am other guests had claimed all the beach chairs with their towels every day. Can’t say enough great things about the friendly staff. The buffet breakfast was great and loved the variety being offered.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Audrey,Thank you for staying at Infinity Bay! We are glad to see you had a good time during your stay and extend our apologies for the inconveniences you had. We also want to thank you for your kind words of praise towards our staff and ammenities; your feedback is greatly appreciated.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Once they get the construction completed, it'll be much better. Pool is beautiful, the sea Bay is awesome, great snorkeling and kayaking.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Samuel,Thank you for staying at Infinity Bay! We very much appreciate your review and look forward to seeing you again soon once our new features are open.
par un voyageur de Voorhees
Publié le 13 févr. 2024 sur Expedia
I truly don’t know how this place was ever considered 5 stars. To begin, they assured us construction would be completed in December, we stayed in February, construction was still underway, loudly everyday from 7am - 5pm. Upon arrival, our key cards to our room didn’t work, so they told us to standby for the maintenance man, who took 4 hours to show up. We had to call maintenance 3 more times throughout the trip for the door, as well as additional times for the water not turning on, there being no hot water, and the WIFI not working. The rooms didn’t have basic essentials like soap or shampoo. The furniture and rooms are extremely outdated, and the pricing of food and drinks were pretty outrageous. The staff all were extremely aggressive about receiving their tips in cash, instead of putting it on our cards.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Gabriel,Thank you for staying at Infinity Bay! We regret to see your stay was not up your expectations and will follow up on the issues you mention during your stay. We thank you for taking the time to leave us a review.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
So laid back and we met such nice people.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Jennifer,Thank you for staying at Infnity Bay Resort! We are delighted to see you had an excellent time during your stay at the resort and thank you for taking the time to leave us a review. Looking forward to hosting you again soon.Warm regards,
par un voyageur de Angola
Publié le 6 févr. 2024 sur Expedia
Nice place but they had construction going on! But it’s a great place
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Infinity Bay Spa & Beach Resort , Gestion de l’hôtel
Dear Mark,Thank you for staying at Infinity Bay Resort! We are delighted to see you enjoyed your stay with us, and thank you for leaving us a review.
