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4.2 out of 5

"Overall, great resort for the price! We enjoyed our stay. Staff was great! Property could use some updates, but they appear to be in process. Beachfr ... " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

4-star beachfront property near West Bay Beach

On the beach

At this property, you'll be steps from West Bay Beach and within a 10-minute walk of Tabyana Beach. Half Moon Bay Beach and Sandy Bay Beach are also within 6 miles (10 km).

All-inclusive

This property features 4 restaurants, 2 outdoor pools, and a spa tub. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare.

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Jr. Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Tropical Garden Pool Side

Bed Count 1 King Bed Maximum Occupancy 3 Max

Las Sirenas by Mayan Princess Deluxe One Bedroom Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bedroom Beach Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Tower Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mayan Princess Beach & Dive Resort - All Inclusive ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mayan Princess Beach & Dive Resort - All Inclusive

Everyone (1) Couples (1) Family (4)
4 out of 5
Overall, great resort for the price! We enjoyed our stay. Staff was great! Property could use some updates, but they appear to be in process. Beachfront upstairs rooms are significantly smaller than the downstairs rooms, and it is not clearly stated that way and you are charged the same price. They market it as 4 stars and it may be 4 stars for Honduran standards, but it is 3 to 3.5 stars in US standards

Posted by on 19 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Reservations

Hello, Thank you very much for staying with us and also for your feedback. We appreciate your comments. Regards

5 out of 5
We enjoyed the snorkeling and swimming in the beautiful turquoise water. Diving was easy to schedule with the company on the property. Plenty of variety for dining; the rooms were nice and always clean.

Posted by on 17 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Reservations

Hi Thank you very much for your feedback and we are happy to know you enjoy your stay with us.

4 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by Reservations

Thank you for staying with us.

4 out of 5
The hotel looks pleasing to the eyes. The room suite was more than expected. The only true issue was that the balcony doors did not complete lock when locked. The flies in the buffet area were not pleasing to see around the food.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Reservations

Hello, Thank you very much for staying with us and for your feedback. We will pass this on to management.

4 out of 5
Beautiful clean property. Bed was very comfortable and room darkening curtains were great! Dive shop was fantastic! No gym on the property and the food was recycled from meal to meal and was nothing great. Not enough snacks or places to get food in between meal times. Would come back from an afternoon dive and were so hungry and all there was were bananas and some chips.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

21 May 2019 by Reservations Department

Hi, Thank you very much for visiting us, am sorry you did not had a great experience with the food, and we will pass your comment on to administration team so they look into this matter. Thank you very much for your feedback

About the Mayan Princess Beach & Dive Resort - All Inclusive

Location West Bay Beach, Roatan, Bay Islands

All-inclusive Details

  • Gratuities not included
  • All food and beverages included
  • All onsite activities, and facilities and equipment included
  • Kayaking included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Room service during certain hours
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Limited meals offered through room service
  • All available beverages included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkeling gear not included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Minibar beverages - restrictions apply
  • Surcharge for room service

Property Features

Mayan Princess Beach & Dive Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Bring your whole family to Mayan Princess Beach & Dive Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a children's pool, and snorkeling. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Roatan property.

  • 60 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle and ferry terminal shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mayan Princess Beach & Dive Resort - All Inclusive offers 60 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM. The property hosts a free manager's reception daily.

Mayan Princess Beach & Dive Resort - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.

Calketts - This beachfront theme restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Luna Maya - This poolside seafood restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

The Beach Club San Simon - This beachfront restaurant specializes in Caribbean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mayan Princess Beach & Dive Resort - All Inclusive offers transfers from the ferry terminal and airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Mayan Princess Beach & Dive Resort - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No elevators
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mayan Princess Beach & Dive Resort All Inclusive
  • Mayan Princess Beach & Dive Resort All Inclusive Roatan
  • Mayan Princess Beach Dive
  • Mayan Princess Beach Dive Resort All Inclusive Roatan
  • Mayan Princess Beach Dive Resort All Inclusive
  • Mayan Princess Beach Dive All Inclusive Roatan
  • Mayan Princess Beach Dive All Inclusive
  • Mayan Princess Beach Dive Resort
  • Mayan Princess Beach Dive Roatan
  • Mayan Princess Beach Dive
  • Hotel Mayan Princess Beach & Dive Resort Roatan
  • Roatan Mayan Princess Beach & Dive Resort Hotel
  • Hotel Mayan Princess Beach & Dive Resort
  • Mayan Princess Beach & Dive Resort Roatan
  • Mayan Princess Beach & Dive Resort Roatan
  • Hotel Mayan Princess Beach
  • Mayan Princess Beach Hotel West Bay
  • Mayan Princess Beach Dive Resort All Inclusive
  • Bay Islands
  • Honduras
  • Mayan Princess Dive Roatan
  • Mayan Princess Beach Dive Resort All Inclusive Roatan
  • Mayan Princess Beach Dive Resort All Inclusive
  • Mayan Princess Beach Dive All Inclusive Roatan
  • Mayan Princess Beach Dive All Inclusive
  • Mayan Princess Beach & Dive Resort - All Inclusive Roatan
  • Mayan Princess Beach & Dive Resort - All Inclusive Roatan
  • Mayan Princess Beach Dive Resort
  • Mayan Princess Dive Inclusive

You should know

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.