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Mercure Han-sur-Lesse

3.5-star guestrooms with free WiFi

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Photo gallery for Mercure Han-sur-Lesse

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Classic Room, 1 King Bed | Terrace/patio
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Rue Joseph Lamotte 16 18 20, Rochefort, 5580
  • Place, Malagne
    ‪3 min walk‬
  • Place, Caves of Han
    ‪9 min walk‬
  • Place, City Centre
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Kitchen

Minibar, in-room safe, desk, blackout drapes

Family Suite, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

About the area

Rochefort

In Rochefort .At this Rochefort hotel, you'll be within half a mile (1 km) of Caves of Han and 6 miles (10 km) of Rochefort Chateau. City Centre and Château de Lavaux-Sainte-Anne are also within 6 miles (10 km).

What's nearby

  • Malagne - 3 min walk - 0.3 km
  • Caves of Han - 9 min walk - 0.8 km
  • Rochefort Chateau - 5 min drive - 6.9 km
  • City Centre - 6 min drive - 7.2 km
  • Chevetogne Park - 19 min drive - 20.2 km

Getting around

  • Rochefort-Jemelle Station - 11 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 57 min drive

Restaurants

  • ‪Breakfast@Mercure - ‬1 min walk
  • ‪Chez Sandra - ‬3 min walk
  • ‪Tivoli - ‬9 min drive
  • ‪Le Pavillon - ‬10 min walk
  • ‪Vintage Taverne - ‬6 min drive

About this property

Mercure Han-sur-Lesse

3.5-star guestrooms with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. An indoor pool, a terrace, and a vending machine are also featured at Mercure Han-sur-Lesse. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Rochefort hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Han-sur-Lesse offers 117 air-conditioned accommodations with minibars and espresso makers. Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

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Les Sorbiers
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 156 reviews
The price is CA $132
CA $150 total
includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 0-cm smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

Mercure Han Sur Lesse
Mercure Han-sur-Lesse Hotel
Mercure Han-sur-Lesse Rochefort
Mercure Han-sur-Lesse Hotel Rochefort
Mercure Han Sur Lesse (Opening October 2020)

Frequently asked questions

How close is Mercure Han-sur-Lesse to the airport?

Mercure Han-sur-Lesse is 57.4 mi (57-min drive) away from the Charleroi (CRL-Brussels South Charleroi) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Han-sur-Lesse?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Han-sur-Lesse on Apr 12, 2026 start from CA $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Han-sur-Lesse have an airport shuttle?

Airport shuttle services are not available at Mercure Han-sur-Lesse.

Does Mercure Han-sur-Lesse offer free breakfast?

Free breakfast isn’t provided at Mercure Han-sur-Lesse, but buffet breakfast is offered for a fee of EUR 25 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Han-sur-Lesse?

No, there is no casino at this hotel.

What time is check-in at Mercure Han-sur-Lesse?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Han-sur-Lesse?

Free parking is not available at this hotel. Self parking is available for EUR 18 per day.

Does Mercure Han-sur-Lesse have a pool?

Mercure Han-sur-Lesse features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Mercure Han-sur-Lesse have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Han-sur-Lesse have a spa?

There are no spa services available at this hotel.

How close is Mercure Han-sur-Lesse to downtown Rochefort?

Mercure Han-sur-Lesse is 0.5 mi away from Han-sur-Lesse.

Mercure Han-sur-Lesse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 310 reviews
Rating 8 - Good. 112 out of 310 reviews
Rating 6 - Okay. 45 out of 310 reviews
Rating 4 - Poor. 9 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Korotych

Travelled with family
Disliked: Staff & service
Staff was not so welcoming at reception on 31 December and 1 January.
Stayed 3 nights in Dec 2025

8/10 Good

Jan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Certain small issues in the room but overall a very good stay. Parking access did not work well.
Stayed 3 nights in Oct 2025

6/10 Okay

Sanela

Liked: Cleanliness, amenities
Poor service (table cleaning, seating and busy
Stayed 4 nights in Oct 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

We have stayed at this hotel once before 2 yrs ago, & we’re so impressed by it, we actually amended our road trip route in order to incorporate a stay here. However, this time we were left rather disappointed. The food here was excellent last time, so we planned on eating there this time, but less than 72 hrs before our stay, I received an email telling us that there was a large party/meeting for the evening of our stay, so the restaurant would be closed to the rest of the guests. No suggestions were given as to where we could go to eat instead, And at breakfast the following morning, the dining room had been left with most of the individual tables left pushed together, to form banquet style seating for the ore ious nights party. These tables were not made up for breakfast, & there were only 3 tables for 2, which were set up. So people were having to sit in the ends of the huge banquet tables. It all felt abit like as a paying guest, we were not given any sort of service at all.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stop over

Nice hotel, pool was OK but was a bit small and dark. Parking at the hitel car park (under the hotel) was so expensive, advise to park outside on the road after 6pm where it is free. Nice eating out places within walking distance. Friendly staff, very accommodating. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jurgen

Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Cleanliness
Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive.
Stayed 1 night in Jul 2025

10/10 Excellent

sanjay

Stayed 1 night in Feb 2025

10/10 Excellent

Garrett

Stayed 1 night in Mar 2025

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette was a surprise bonus - never seen that before, but there were no bowls only plates. Like the separate bunk bed area for the children.
Stayed 1 night in Aug 2024

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brian, Woking

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15).
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Excellent common spaces and terrace. Staff at the Lounge were gracious and warm.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hyo Seon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Ayfer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not what it promises

In the last leg of our driving holiday, I specifically chose a Mercure hotel as we were going to be driving for 7/8 hours and I wanted a hotel I could trust to give us quality rest. I found the Mercure Hun-Sur hotel, made sure it had a restaurant, as our intention was to have a drink and a meal and go to sleep. An hour after I booked, I received an email saying that the restaurant will be closed. This upset our plans but the same email said there will be bar food available, which was fine for us. Unfortunately, once checked in we were informed that the bar food wasn’t available either. Not only that, they couldn’t even prepare a cheese platter or a sandwich for us. To add insult to injury, there were no eateries open in the village which meant we had to get back in the car and drive to another town, which was the least thing we wanted to do at that time. Because of this distress caused at a time when we needed rest and calm, I respectfully ask that I’m refunded the price of the room which was charged to my card.
Stayed 1 night in Jun 2024

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with fab pool.

10/10 Excellent

NAMA

Stayed 2 nights in Sep 2023

6/10 Okay

Cobain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Staff very helpful, breakfast good and the area is a very nice place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Roman

Travelled with family
Liked: Property conditions & facilities
If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.
Stayed 3 nights in Aug 2023

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel stay ruined by poor dining experience

Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again. The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again
Stayed 1 night in Aug 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jan Mario, Mill Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and the room we had was well laid out for family with kids. When walking in there is a nook with bunk beds. The a small kitchen and the a queen bed. Only downside was that ac did not work and the removed parking charge to address this inconvenience. Keep in mind that many of the restaurants closed their kitchen at 1830. The hotel kitchen was not open at all.
Stayed 1 night in Jul 2023