Note fondée sur 766 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
94 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.
5 sur 5
par un voyageur

Publié le 14 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2023 par Calla, Gestion de l’hôtel
Thank you for taking the time to reach out to us about your stay at the Hampton Inn Webster last month. We sincerely appreciate that you chose our hotel and the kind scores that you gave us. We look forward to serving you on your next trip to the Rochester area and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a lovely day!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Québec QC

Belle Hôtel

Publié le 27 juill. 2016 sur Expedia
Chambre spacieuse. Bon déjeuner et apprécier le petit 5 à 7 dans le salon du hall.
5 sur 5
par un voyageur

Publié le 12 mai 2024
I had confidence that under the Hampton name it would meet my expectations. However the island in the entrance has no yellow caution paint on the curbing. My husband fell onto the island when he didn’t see the raised curb. He was only shaken up. The lobby sign says that any handicapped devices are available. Maybe they should begin in the parking lot. We did speak to the manager about that.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.
5 sur 5
par un voyageur

Publié le 12 mai 2024
Commentaires de Gestion de l’hôtel
4 juin 2024 par Eddie GM, Gestion de l’hôtel
Thanks for the generous score Jonathan!
4 sur 5
par un voyageur

Publié le 11 mai 2024
Outside the bustle of Rochester with reduced rates. In good condition and a hot breakfast.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.
2 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Need renovations
Commentaires de Gestion de l’hôtel
25 mars 2024 par Eddie GM, Gestion de l’hôtel
Thank you for sharing your experience with us despite it not being satisfactory. We use feedback such as yours to train our staff and continue to improve.I apologize for the fact that our site fell short of your expectations. Please know that the Hampton Inn at Webster, NY is under new administration and we take your feedback seriously. We will be under renovation and updating many facets of our facility. I hope you give us the opportunity to serve you in the future and enjoy what we have done.
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Staff at hotel were very calm and pleasant even with a very frustrating episode with being locked out of the room. I appreciated that immensely.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.
5 sur 5
par un voyageur

Publié le 16 mars 2024
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Everything you would need! Breakfast was excellent and my daughter enjoyed the pool. Beds are comfy enough but I suggest you bring a pillow of your own if you can. Other than that, which isn’t a lot… the staff are super friendly and accommodating and I’d highly recommend this hotel for your next Rochester stay.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Eddie GM, Gestion de l’hôtel
Thank you for the positive feedback. This means a lot to the team and myself! I hope to see you again.