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Hotel Canandaigua, Tapestry Collection by Hilton

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Canandaigua hotel

Choose dates to view prices

Photo gallery for Hotel Canandaigua, Tapestry Collection by Hilton

Beach nearby, kayaking
Exterior
Outdoor pool, open 7:00 AM to 10:00 AM, pool umbrellas, sun loungers
Meeting facility
Presidential Suite, 1 King Bed, Lake View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Hot tub

Explore the area

View in a map
205 Lakeshore Drive, Canandaigua, NY, 14424
  • Kershaw Park
    ‪2 min walk‬
  • Roseland Waterpark
    ‪13 min walk‬
  • CMAC Performing Arts Center
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (Hearing)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Lake View

Presidential Suite, 1 King Bed, Lake View

Presidential Suite, 1 King Bed, Lake View

  • 82 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Partial Lake View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Lake View

Studio, 1 King Bed, Lake View

Studio, 1 King Bed, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Partial Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Lake View (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Partial Lake View (Hearing)

  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

About the area

Canandaigua

On lake.Within a 5-minute walk of the hotel, you'll find Canandaigua Lake and Kershaw Park. Canandaigua Lake State Marine Park and Canandaigua City Pier are also within half a mile (1 km).

What's nearby

  • Kershaw Park - 2 min walk - 0.2 km
  • Roseland Waterpark - 13 min walk - 1.1 km
  • Canandaigua City Pier - 13 min walk - 1.1 km
  • CMAC Performing Arts Center - 3 min drive - 2.2 km
  • Sonnenberg Gardens and Mansion State Historic Park - 6 min drive - 4.7 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 43 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬12 min walk

About this property

Hotel Canandaigua, Tapestry Collection by Hilton

Enjoy 2 bars/lounges at this 3.5-star Canandaigua hotel
Hotel Canandaigua, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Canandaigua, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Canandaigua hotel.

  • 109 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2023
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Hotel Canandaigua, Tapestry Collection by Hilton offers 109 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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4.7 out of 5, Exceptional, 391 reviews
The price is CA $362
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Games
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 15 for children
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 7:00 AM to 10:00 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Canandaigua, Tapestry Collection by Hilton Hotel
Hotel Canandaigua, Tapestry Collection by Hilton Canandaigua

Reviews

Hotel Canandaigua, Tapestry Collection by Hilton Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 255 reviews
Rating 8 - Good. 49 out of 255 reviews
Rating 6 - Okay. 18 out of 255 reviews
Rating 4 - Poor. 11 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

Reviews

10/10 Excellent

Shahin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Clean hotel. Nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Sierra

Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got the lake view room and it was all worth it. Had brunch at the restaurant down stairs which was top knotch. Chicken n waffles were phenomenal
Stayed 1 night in Jun 2025

10/10 Excellent

Marigrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Stacey

Liked: Property conditions & facilities
Disliked: Amenities
I tried to get in touch with the front desk as I wasn’t feeling well and needed towels and nope answered. After 5 calls, I had to send my daughter down. In the morning, I just wanted a cup of coffee and it was empty. I told the front desk and they never refilled it.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Great stay! Beautiful, clean and comfortable hotel. We will definitely be coming back.
Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property manager was not helpful when an incident arose.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Disliked: Amenities
We reserved
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Right on the lake which was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in May 2025

8/10 Good

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so attentive. We booked the hotel for our children’s honeymoon night. Everyone was so attentive from start to finish.
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel was beautiful. Staff was very friendly and helpful. The room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

JOE, Birmingham

Stayed 1 night in May 2025

8/10 Good

Cassandra Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we encountered were friendly and accommodating! We had an app and drinks at the bar, food was great and prices were fair. We were there Thursday-Monday and our room was only cleaned once, could have used at least one more maid service. Would be beautiful during the summer!
Stayed 4 nights in Apr 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful, cozy feel. The security for each floor is nice, your key only unlocks your floor on the elevator.
Stayed 1 night in May 2025

8/10 Good

Terilyn

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Khalid

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
We book three room and one room was not ready when we got to the hotel and we had to wait about 1/2 because of it.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with bad customer service

We loved this hotel when we arrived and thought we had found a place we'd come back to many times. But, an unfortunate dinner at the hotel + passing of the buck by hotel management left us so frustrated that we won't be back. Our dinner at the hotel restaurant took well over an hour to arrive (just a salmon dish and a fish sandwich), and all the bartender could do was tell us it was busy. My partner was pissed (we'd been on the road for days and just wanted a nice meal) and the bartender got defensive and said there was nothing she could do. We tried to get help from the front desk staff with the situation (we couldn't find the restaurant manager), and the staff both couldn't help us and didn't even have contact information for his manager. After ending up crying at the bar after a blood sugar drop, eating our food as fast as we could once it finally arrived, then recovering in our room, we finally tracked down the restaurant manager an hour later, who did give us half the bill back and actually did apologize. We tried to get the rest of the bill covered by the hotel the next morning since it totally changed our view of the hotel, and they said it was the restaurant's problem, and that they couldn't give us $$ back because we booked through Hotels.com. Just felt like passing the buck again. And of course she said the hotel restaurant manager would call us, and they didn't. For such a high end place you would think the service would be excellent, but it is not.
Stayed 1 night in May 2025