Note fondée sur 851 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Shelton
Publié le 26 mars 2024
Commentaires de Gestion de l’hôtel
31 mars 2024 par Hotel Management, Gestion de l’hôtel
We appreciate your review Jennifer!
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Management, Gestion de l’hôtel
Greetings Jesse,Thank you for your review, please reach out to us directly and let us know how we could have made your stay better.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Nice clean rooms. Covered walkway to casino.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Management, Gestion de l’hôtel
Greetings Pam,Thank you for your review, we are glad you enjoyed your stay. We hope to see you again soon.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Was nice
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you Roberto, we are happy you enjoyed your stay.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Chehalis River suite was perfect!!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Management, Gestion de l’hôtel
Greetings Josh, thank you for you're review, we are glad you enjoyed the suite.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Very nice and clean
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Thank you Rebecca, we are happy you enjoyed your stay.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
When I was checking in the staff member was really rude. She was really annoyed and had attitude the whole time. I had my child with me and she was rolling her eyes when I was looking for my ID. When I asked her a question about check out she said it’s at 11am with attitude. I was really looking forward since it has nice rating but I would have rather stayed somewhere else if I didn’t feel welcome. When I got to the room the room next door had a dog. The dog was barking at any noise we made which didn’t let me and my daughter sleep. I ended up putting white noise on the tv. I will not be coming back here.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Greetings Diana,Please accept our sincerest apologies for your experience. We have reviewed your check-in and will make sure that we speak with our staff about this. We are also sorry that you were disturbed by a barking dog. When we are made aware of noise disturbances we will always address it immediately, and we are sorry that we were not aware of this during your stay. We do hope that you will reconsider returning in future, and appreciate your time for the feedback.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your review, James, we hope to see you again.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Hotel Management, Gestion de l’hôtel
Monica,Thank you for providing feedback on your recent experience at the Lucky Eagle Casino & Hotel. We hope to see you back on a future visit.Best Wishes,Hotel Management
par un voyageur
Publié le 18 févr. 2024 sur Expedia
I don't like adjoining rooms. The Lucky Eagle is a wonderful place to stay. Never use Expedia to book a room again, I will use the casino's booking service in future.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Greetings Pam, We are sorry that you had any difficulty with our booking partner. We will update your profile here at the hotel to reflect that you do not like adjoining rooms.
