Note fondée sur 191 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awesome property
Publié le 17 mars 2024 sur HotelsProperty is quite amazing. My only gripe is the room I was in the thermostat wasn’t working, I couldn’t turn the temperature down, so I had to open the window and turn the thermostat off because it was 76 in there. Also, whatever mechanicals are outside the room, were very loud, resulting in a High pitched whine all the time.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Thank you, Ben, for taking the time to share your thoughts about your stay with us. I'm sorry that the HVAC system was not as responsive as you would have liked. It is a unique energy efficient system & this building is pressurized which means there is a constant flow of fresh air coming into the building through the DOAZ vent. Unfortunately, the vent is located right outside your room door &, for some guests, the sound of the air passing through can be annoying. I apologize that it bothered you during your stay with us.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Thank you so much for the awesome score, Yuki! We will be honored should you choose to stay with us again in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Not a bad place to stay
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
David, Thank you for taking the time to complete the survey and sharing your Berkman experience with others. We value any & all feedback from our valued guests.We look forward to another opportunity to share our hospitality with you if you should pass through the Rochester MN area again.
par un voyageur
The room has everything
Publié le 7 mars 2024 sur HotelsI chose the Barkman Hotel for this time, too.
I like the living room area. It is so big and has awesome furniture!! Everyone enjoys their own time with joy. There is a washer and a dryer in the room. So comfortable and cool. I appreciate their coffee beans free service.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Thank you, Yuki, for such a great review! We enjoyed hosting you and will be honored to share our hospitality with you any time in the future.
par un voyageur
Great Mayo location
Publié le 4 mars 2024 sur HotelsThe Berkman was a great stay while we were at the St Mary's Mayo. Most meals were eaten in with the nice kitchen, the bed was comfortable and it was quiet and safe. The only drawback was that the living room tv had many fewer channels than the bedroom tv.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Thank you, John, for taking time to share your Berkman experience with others. We always encourage feedback from our guests so we can work to improve. I am sorry for the issue with the tv. Often, it just requires the tv to be re-scanned to bring up the missing channels.We hope if you return to Rochester, MN we will be allowed to host you again. We were honored having you.
par un voyageur
Publié le 2 mars 2024 sur Expedia
There wasn't anything we didn't like.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Glennda, Thank you for taking the time to share your thoughts regarding your stay. We appreciate the feedback.
par un voyageur de Williston
Publié le 20 févr. 2024 sur Expedia
It is a lovely new property that has more amenities than most. There is a pool, billiards, golf simulator, and a restaurant on site and many nearby. The only negative comment would be that they store their linens in the hallways
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Thank you, Sheila, for taking the time to complete the survey; we value all feedback from our guests. It is not our usual practice to store the linens in the hallway. There are times that we order in a larger than normal supply in anticipation of a high demand & our store room cannot accommodate the excess.We will be honored to offer you our hospitality at any time you return to the Rochester, MN. region.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
There are good and bad things about the Berkman. The property is visually attractive with a clean, contemporary style. Unfortunately the furniture was extremely uncomfortable. It was impossible to sit and watch TV on the couch, it was like sitting on bleachers in a high school gymnasium. The bed was also hard and uncomfortable with flat pillows. This was our second, and last, stay at Berkman. We will go back to Staybridge Suites on Commerce for future Mayo visits. There were many positives, however. The bathroom was roomy with lots of towels and a nice, deep tub (may be difficult for those with mobility issues). The kitchen was a large, full kitchen with dishes, silverware, etc. The parking garage is best suited for those with compact cars as exiting the garage was challenging every time. The free shuttle back and forth to Mayo worked very well.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Diane, Thank you for taking the time to share your thoughts & experiences of your stay at The Berkman. I'm sorry that we failed to meet your standards while you were here. Our goal is always to make our guests as comfortable as possible. We are bringing in new furniture for some of our suites so, hopefully, if you do decide to stay again we can try to find accommodations that will better fit your needs.If you would like, please contact either myself or our General Manager, John Koenig, to discuss these issues further.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
This is the best property. We will
Always come back here when staying in Rochester. It is clean, staff is so nice and helpful. I love the hot pot and coffee with grinder and pour over option. The cookies as a gift are enjoyed.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Madison, Concierge Services, Gestion de l’hôtel
Thank you so much for taking the time and submitting a review from your stay with us at the Berkman! We really do value the feedback we receive from our guests. We hope to have the pleasure of hosting you again, if your travels bring you back to the Rochester area. Thank you for letting the Berkman be your home away from home!
par un voyageur
Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Lisa, Lead Concierge, Gestion de l’hôtel
Rbecca, Thank you for your glowing review! We look forward to hosting you again whenever you are back in Rochester.
