4/10 Poor
Toni
Jun 7, 2025
The pool wasn’t “open yet for the season” even though it’s June. If a pool is closed for the season you probably would see stagnant water and algae growth in a brown/green pool. Looks like it’s out of commission and they’re not bothering to tell anyone. If I’d know I would’ve booked at another of the dozen hotels in the immediate area. Next is the air conditioner in the room - it didn’t work. We ended up going to Target and buying a fan. The king size bed was nice and roomy, unfortunately it was similar to a pad of concrete. Extremely uncomfortable - my husband and I switched to the pullout sofa bed, which was also uncomfortable with springs in your back. Lesser of two evils I guess. Cleanliness was an issue as well as faulty electrical, especially in the bathroom. The bathtub did not drain which left you in standing water while showering. An unfortunate stay that we’re sorry to have booked. Will not stay in a Double Tree again and do NOT recommend.




Toni
Stayed 1 night in Jun 2025