Ratings based on 637 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by GM, Hotel Management
Dear Manuel,Thank you for taking the time to rate your stay at our hotel. We're sorry to see that your experience was not up to the standards we strive for. We're always eager to improve and would appreciate any feedback you may have. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards,Hotel Management
by A traveller from Smithville
Posted Mar. 12, 2024 on Expedia
Everything was perfect the breakfast was amazing
Comment from Hotel Management
Mar. 12, 2024 by GM, Hotel Management
Dear Justin, We're overjoyed to read your glowing review! It's fantastic to hear that everything was perfect and that you particularly enjoyed our amazing breakfast. We take pride in creating a memorable dining experience for our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for another perfect stay.Warm regards,Hotel Management
by A traveller
Posted Mar. 11, 2024 on Expedia
Friendly helpful staff. Clean facility, spacious rooms.
Comment from Hotel Management
Mar. 17, 2024 by GM, Hotel Management
Dear Pam, Thank you for your glowing review! We're thrilled to hear you enjoyed our clean and spacious rooms, as well as the friendly service provided by our staff. It's always our goal to offer a welcoming, comfortable stay. We look forward to welcoming you back to our hotel in the future. Thanks again for choosing us for your stay.Warm regards,Hotel Management
by A traveller
Posted Mar. 10, 2024 on Expedia
Staff was welcoming and helpful. Room was clean. Breakfast was great and well maintained. Easy check in and out.
Only minor issues were some wear and tear around the wood doors and furniture, an odd shower set up (not any big deal) and when neighboring rooms flushed the toilet, it was really loud in our room. But, not deal-breakers at all.
Our best stay in Rolla to date.
Comment from Hotel Management
Mar. 15, 2024 by GM, Hotel Management
Dear Jill,Thank you for choosing us during your visit to Rolla and for leaving such a wonderful review! We're thrilled to hear you enjoyed our welcoming staff, clean rooms, and hearty breakfast. We appreciate your feedback regarding the minor issues you experienced, as it helps us continually improve our service. We look forward to welcoming you back for an even better experience next time!Warm regards,Hotel Management
by A traveller
Nice place
Posted Mar. 9, 2024 on HotelsOne night stay. Room was clean but in need of update. Bed was comfortable but kind of rolled to the middle. Ground floor room and they put a family of kids right over us who ran and jumped half the night.
Other than that, I would stay there again.
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and found our rooms clean and comfortable. We apologize if you experienced any disturbances and appreciate your feedback regarding room updates. We look forward to welcoming you back and providing an even better stay next time.Warm regards,Hotel Management
by A traveller from Justin
Posted Mar. 9, 2024 on Expedia
Clean rooms and friendly service
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Dear Michael,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our clean rooms and friendly service. We strive to provide a welcoming and comfortable environment for all of our guests. Your kind words are greatly appreciated and we look forward to welcoming you back soon.Warm regards,Hotel Management
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by GM, Hotel Management
Dear Julie,Thank you for taking the time to leave us a rating! We're delighted to have met your expectations during your stay. Your feedback is very important to us, and we hope to welcome you back to our hotel in the near future. Thanks again for choosing to stay with us!Warm regards,Hotel Management
by A traveller
Posted Mar. 6, 2024 on Expedia
Great and caring staff. Easy access to the highway and restaurants
Comment from Hotel Management
Mar. 7, 2024 by GM, Hotel Management
Dear Jennifer,Thank you for your positive feedback! We're thrilled to know that our staff's care and attention met your expectations. We understand the value of easy access to local amenities and are glad this added to your experience. We look forward to welcoming you back to our hotel in the future. Warm regards,Hotel Management
by A traveller
Posted Feb. 21, 2024 on Expedia
No hot water at 7am to take a shower. TV didn't work but was fixed quickly.
Comment from Hotel Management
Feb. 21, 2024 by GM, Hotel Management
Dear MaKaela,Thank you for taking the time to leave a review. We're pleased to hear you appreciated our prompt service with the TV. We sincerely apologize for the inconvenience you experienced with the hot water. Your feedback is valuable and will be used to improve our services. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel.Warm regards,Hotel Management
by A traveller
Posted Feb. 12, 2024 on Expedia
Staff was great...always friendly and I was greeted upon leaving and returning. Breakfast was excellent...warm, delicious and plentiful. Breakfast staff was just as friendly and helpful. Will definitely stay again when in the area. Great experience!!
Comment from Hotel Management
Feb. 13, 2024 by GM, Hotel Management
Dear Rhonda,Thank you for your glowing 5-star review! We're thrilled to hear that our friendly staff and delicious breakfast made your stay at our hotel memorable. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing to stay with us!Warm regards,Hotel Management
