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Best Western Plus Hotel Universo

4.0 star property
4-star eco-certified hotel near Baths of Diocletian

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Comfort Room, Multiple Beds
Restaurant
Exterior
Superior Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Colosseum
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(221 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Rome

City center retreat .Within a 10-minute walk of this Rome City Centre hotel, you'll find Baths of Diocletian and Basilica di Santa Maria Maggiore. Palace of Expositions is 0.8 mi (1.3 km) away.

What's nearby

  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • Trevi Fountain - 16 min walk - 1.4 km
  • Spanish Steps - 18 min walk - 1.5 km
  • Colosseum - 18 min walk - 1.6 km
  • Pantheon - 4 min drive - 1.9 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 35 min drive

Restaurants

  • ‪Centro - ‬2 min walk
  • ‪Caffé Washington - ‬1 min walk
  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪Ristorante Est! Est!! Est!!! - ‬1 min walk
  • ‪Amedeo Ristorante - ‬1 min walk

About this property

Best Western Plus Hotel Universo

4-star eco-certified hotel near Baths of Diocletian
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1034 out of 1590 reviews
Rating 8 - Good. 393 out of 1590 reviews
Rating 6 - Okay. 120 out of 1590 reviews
Rating 4 - Poor. 28 out of 1590 reviews
Rating 2 - Terrible. 15 out of 1590 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located between the transportation hubs and the area attractions. Staff is very friendly and helpful, the hotel is very up to date, clean and comfortable in regards to staying there for several days. Great restaurants all around especially those mom and pop hole in the wall places that have great food.I would stay there again. On the other side of things travelocity notes all I will be paying upon check out is the city tax of 7.50 euros per person per day (67.5 Euro) nothing about a 3% tip added on to the bill which jacked the bill up approx 30 Euros before converted into USD
Stayed 3 nights in Jul 2025

10/10 Excellent

edward charles

Liked: Cleanliness, amenities
It was a very pleasant stay beautiful clean rooms beautiful view great staff our first time in Rome it was a stay over until we could get down to Tuscany and we are so glad we chose this
Stayed 2 nights in Jun 2025

6/10 Okay

Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hollie

Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel site provided great service!
Stayed 5 nights in Jun 2025

6/10 Okay

Sara, Calabasas

Travelled with family and small children
It was far from city center Breakfast was good but mostly sweet Overall it was ok compare to the rate
Stayed 3 nights in Jun 2025

10/10 Excellent

Eve, Aurora

Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service on last minute booking as we had to vacate our previously book accommodations as they were unacceptable. We got to the hotel at 9:30 AM, received quality service from the front desk staff, and were able to get into our room less than an hour later. Comfortable, clean and well kept. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location in the city center and very friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Efficient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and ambient
Stayed 1 night in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Breakfast was incredible. Rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 7 nights in Jun 2025

10/10 Excellent

Karel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and service
Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family, Travelled with family and small children
Liked: Amenities
The hotel was very accommodating and included the amenities that made our stay at the light. The hotel is close to the train station and we were able to store our lockers approximately two blocks away to spend more time visiting the area. The breakfast was also a typical American breakfast, which was very cool thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Kiley

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms are really tiny, showers are terrible. The shower head floods the whole bathroom and the drain doesn’t drain water fast enough. Star Hotel next door was way better and bigger for cheaper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. The room was compact but clean.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean in the rooms and common areas with a nice atmosphere around the hotel. Little far of a walk to the sights but definitely worth a try for the price
Stayed 3 nights in Jun 2025

8/10 Good

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina, Pensacola

Stayed 4 nights in Jun 2025