Ratings based on 94 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Good hotel with Hilton quality.

Posted Jan. 7, 2024 on Hotels
The hotel is at the Hampton standard and the rooms are comfortable and clean. The surrounding park can be a relaxing space and the parking availability is a big plus.
Comment from Hotel Management
Jan. 18, 2024 by Hampton by Hilton Rome East, Hotel Management
Dear Andrea,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Amazing to see you loved the comfort and cleanliness of our rooms, the surronding natural area and the free parking of our Hotel.Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,Elisa,HBH Team
5 out of 5
by A traveller

Posted Oct. 20, 2023 on Expedia
The staff was simply amazing. We enjoyed our stay very much!
Comment from Hotel Management
Oct. 22, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Vera,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to write a review: a very important tool to know and understand the perception of Guests about the Hotel and its amenities.We are very glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.We appreciate very much your words dedicated to the Hotel and its amenities and we thank you again for this important feedback, which we will share it with the whole Team.We really hope to see you soon for your next travel in the Eternal City!Best regards,ElisaHBH Team
5 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
The location of the property is not an easy feature of it. It's located in Rome east, far away from any of the mani turist attarctions. Even away from good dining. Perhaps it'd better to advertise the hotel as a business traveller location.
Comment from Hotel Management
Oct. 22, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Wilson,It’s a pleasure to read your comment and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your score and we really hope you will come back for your next visit in the Eternal City!Kind Regards,ElisaHBH Team
4 out of 5
by A traveller

Posted Oct. 8, 2023 on Expedia
Crew were friendly and prompt. The hotel was very clean and updated. Breakfast was the best! We all enjoyed the food. Restaurant that is walking distance in the premise was great.
Comment from Hotel Management
Oct. 13, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Charissa,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to leave a review: a very important tool to know and understand the perception of Guests about the Hotel and its amenities.We are glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.Thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with guests: it is from comments and reviews like yours that we are able to understand and evaluate the overall perception of quality of our services.We really hope to see you soon for your next travel in Rome.Best regards,ElisaHBH Team
5 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
Great service from staff. Clean, quiet, comfortable, well kept up, and parking.
Comment from Hotel Management
Oct. 6, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Larry,It’s a pleasure to read your comment and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City!Best Regards,Elisa,HBH Team
3 out of 5
by A traveller

Posted Jun. 8, 2023 on Expedia
The hotel staff is really good, knowledgeable, and knew english well. Our issue was with our room and its location. We were next to the lobby so it was noisy all the time and hard to sleep at jight and then sleep in the morning as you could hear everyone's conversations and people running in the halls. The pillows and bed were also extremely uncomfortable. Besides this thebstaff did a grest job cleaning the room was a decent size.
Comment from Hotel Management
Oct. 8, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Caitlin,Thank you for choosing Hampton by Hilton Rome East for your recent stay in Rome and for spending your time to complete the Hilton survey: This helps us to monitor suggestions, productive feedback and to improve our services. Your comments are important to us.We are sorry if your stay has not been satisfactory and comfortable at all: Your feedback will certainly be very useful to define areas and services on which we could improve, to be able to offer a service that will be able to satisfy the expectations and needs of Guests.We have read your comments with most interest, and shared them with the team for our review and action planning. We also would thank you for the words about the Team who, with pleasure, welcomed and supported you throughout your stay: our priority is to take care of our Guests, in order to make their stay as pleasant as possible and up to their expectations and needs.Please rest assured that we do understand your expectations when staying in our hotel and that we do our utmost to provide the best service to all our guests.We hope to see you soon in our Hotel for your next visit in the Eternal City.Kind Regards,Elisa HBH Team
5 out of 5
by A traveller

Posted May 23, 2023 on Hotels
Comment from Hotel Management
May 31, 2023 by Hampton by Hilton Rome East, Hotel Management
Gentile Nunziatella,Ci teniamo innanzitutto a ringraziarLa per aver soggiornato presso Hampton by Hilton Rome East e per aver speso del Suo tempo a lasciare una recensione.Siamo spiacenti che il suo soggiorno non sia stato pienamente soddisfacente; i suoi commenti saranno sicuramente molto utili per noi per valutare le aree su cui migliorare e offrire un servizio all'altezza delle aspettative di chi ci sceglie.Condivideremo con tutto il Team il suo commento e le Sue segnalazioni, in modo che il suo soggiorno futuro sia migliore e rispondente alle aspettative.Ci auguriamo di poterLa presto ospitare a Roma.Cordiali Saluti,Elisa Hampton by Hiton Rome East
5 out of 5
by A traveller

Posted May 20, 2023 on Expedia
Very nice and friendly workers. I was able to sleep peacefully. Nice area . Thank you
Comment from Hotel Management
May 31, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Norka,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Amazing to see you loved the Hotel and its amenities and we thank you for the comment about the Team: it is always grateful to be mentioned in feedback like yours.Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,ElisaHampton by Hilton Rome East
5 out of 5
by A traveller

Posted Apr. 4, 2023 on Expedia
The receptionist Isabelita is very helpful. She give suggestions that will ease my day and more enjoyable to make me come back here again. Thank you.
Comment from Hotel Management
Apr. 4, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Mrs. Lina,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Thank you for the comment about the Team, who with big pleasure welcomed and supported you through your stay: our priority is taking care of our Guests, making their stay as pleasant as possible, in order to satisfy all their needs and expectations and we are happy we succeded. Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,Elisa PezzottaHampton By Hilton Rome East
4 out of 5
by A traveller

Posted Jan. 1, 2023 on Expedia
The staff was nice.
Comment from Hotel Management
Jan. 7, 2023 by Hampton by Hilton Rome East, Hotel Management
Dear Douglas,Thank you for finding the time to review the Hampton by Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.We hope to have you back in the future.Best Regards