Ratings based on 506 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024
Mia famiglia ! Staff was AWESOME. Very nice area. Would have loved a swimming pool and a bar. Complimentary breakfast was OUTSTANDING. A little far from the Colosseo but I don’t feel safe in that area anyway. I would recommend staying here and renting a car. An unexpected but adorable 💕grocery store next door that has EVERYTHING ❤️.
by A traveller
Not A 4* Hotel
Posted Oct. 17, 2023 on HotelsUnfortunately this is not a 4* hotel in my opinion. There were no tea/coffee refreshment's in the hotel room. The breakfast was very limited egg or bacon,and had to make do with a toaster that didn’t even work.
The only positive for this hotel is the free parking and close proximity to the train links without being in the city. It’s also in a quiet location.
by A traveller
Posted Aug. 19, 2023 on Expedia
The hotel is excellent. There were only two things that worsened the experience: the condition of the bed frame and the showerhead, both of which might differ from room to room, so I wouldn't judge the overall experience based on this as the staff was great and probably would've switched the room if I noticed the issues earlier, and the location of the hotel relative to the transport stops – but that's not that bad, just a 10-minute walk from the nearest metro station.
by A traveller
Posted Aug. 1, 2023 on Expedia
The hotel was very clean and well run. The breakfast buffet was the best we had in Italy. This property is not convenient for sight seeing in Rome. It is in the middle of highrise apartment buildings. Unless you are visiting family in the area find a hotel closer in to town. It also was not convent to public transportation.
by A traveller
Posted Jul. 29, 2023 on Expedia
Hotel was lovily but could of had more options like fresh fruit it was the same breakfast every morning had to go out and buy my own fruit nothing really close to buy takaway only pizza but other then that the sraff were excellent
by A traveller
Posted Jul. 4, 2023 on Expedia
The staff and service was great. They were very considerate and helpful at every stage
by A traveller
False advertisement - Lying Hotel
Posted Jun. 18, 2023 on HotelsFalse advertisement, awful communication and refusal of a refund.
- (in short) Advertised air con. Air con was broken prior to getting there but didn’t tell us in advance or when we arrived (therefore couldn’t cancel after we booked in). After finding out our room was so hot we asked about the air con. We were told it was going to be fixed that day (so we stayed) and it was not. The same happened the next day. It was not fixed. Following this we complained and expected to be compensated as with the information (lies) we had (as per advertisement). They refused to compensate us and hotels.com said it was the hotels discretion (Hotels.com did the best they could)
- It was also no where near the standard of a 4star standard hotel (other reviews also said so). Limescale all over the shower, that leaked all of the bathroom floor
- Breakfast spread was good but you are underground with no windows
- From all the interaction with Staff they were really friendly
Things To note:
- Close to the airport and Alessandrino tube but you have to get a bus to the tube A and then have to head to Termini and then switch to Tube C to Alessandrino which takes over an hour and a half. We made the mistake of assuming it would be quick to Alessandrino as it was close to the airport.
- You can buy water from their desk but it costs more than a vending machine just next to their lift
Summary
- You cannot trust what is advertised or said by this Hotel.
- Staff are friendly
by A traveller
Posted Mar. 18, 2023 on Expedia
Great service. Will stay here again.
by A traveller
Posted Jan. 1, 2023 on Expedia
The hotel is rated 4 stars but the reality is that is not close to the 4 star category, beds were not comfortable and noisy.
by A traveller
Posted Aug. 3, 2022 on Expedia
Great hotel with private parking. Great breakfast and super clean. Ideal for families. The area is a little isolated, I would recommend using this hotel if you have your car. For those willing to walk a little distance, there is a convenient metro stop within a 10-15 minute walk.
Comment from Hotel Management
Sep. 5, 2022 by danilo, Hotel Management
Dear Guest Thanks for your good review, we are very happy for your opinion
