Ratings based on 522 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Excellent value for money.
Posted Feb. 21, 2024 on HotelsI have stayed at this Hotel in the past.
It is an excellent value for money Hotel.
The breakfast is good for the price.
Conveniently located near the motorway.
Nice helpful staff.
Comment from Hotel Management
Feb. 26, 2024 by Larissa , Hotel Management
Dear Robert, We would like to thank you for your very kindly review! We hope to welcome you soon again in our hotel! With kind regards, Larissa Hotel Campanile Gouda
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Larissa , Hotel Management
Dear Michael, Thank you for taking your time to share your opinion about your stay with us. We hope to welcome you soon again in our hotel. With kind regards, Larissa Hotel Campanile Gouda
by A traveller
Good for price
Posted Oct. 30, 2023 on HotelsNice clean hotel
Comment from Hotel Management
Oct. 31, 2023 by Luna, Hotel Management
Dear John, We would like to thank you for your friendly review! We are happy to hear that you had a pleasant stay in our hotel. We would like to welcome you soon again in our hotel. With kind regards, Luna Hotel Campanile Gouda
by A traveller
Posted Oct. 30, 2023 on Expedia
All the staff I came into contact with was brilliant.
Am sorry I only spent 1 night there.
The hotel rooms are basic but comfortable.
Comment from Hotel Management
Oct. 31, 2023 by Luna, Hotel Management
Dear David, We would like to thank you for your friendly review! We are happy to hear that you had a pleasant stay in our hotel. We would like to welcome you soon again in our hotel. With kind regards, Luna Hotel Campanile Gouda
by A traveller
Posted Aug. 29, 2023 on Hotels
Comment from Hotel Management
Aug. 30, 2023 by Esmee, Hotel Management
Dear James,We would like to thank you for your review.Hopefully we can welcome you again!With kind regards,Campanile Hotel Gouda
by A traveller
We wouldnt stay here again i'm afraid
Posted Aug. 28, 2023 on HotelsWe stayed here last year but this time it was a very different experience. The biggest issue was that we left our room, fully locked at 10am the first morning and arrived back at 7pm to find our room door wide open. These are motel rooms, the doors are on the outside of the building and can be accessed by anyone passing by. We immediately panicked assuming our room had been broken into and started checking for passports, keys, money etc. Luckily nothing had been taken so we immediately went to report that we assumed the room attendant had left our door open after it had been made up that morning. No manager was available and we were asked to speak to a duty manager the following day. The staff were apologetic and agreed it was not acceptable but we were left feeling upset and shaken and requested not to have our room cleaned again.
Secondary to this, our vegan/dairy free requirements had been met last year at breakfast which was a reason we'd rebooked. They'd offered vegan cheese, plant based milk and even veggie sausages when we'd asked. This time, the chef suggested we try the eggs (not vegan), the normal cheese (also not vegan) or the cereal (dry i'm assuming as there was no milk alternatives when I asked) So having already prepaid almost 14 euros each, per day for breakfast when I booked the hotel, we were left with bread, cucumber, tomatoes and pineapple slices. I cant remember the last time i felt so ripped off.
Comment from Hotel Management
Sep. 16, 2023 by Larissa , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Larissa Hotel Campanile Gouda
by A traveller
Posted May 14, 2023 on Hotels
Convenient
Comment from Hotel Management
May 17, 2023 by Esmee, Hotel Management
Dear sir/madam,Thank you very much for your kind review about our hotel.Hopefully we can welcome you again!With kind regards,Campanile Hotel Gouda
by A traveller
Posted Apr. 18, 2023 on Expedia
Comment from Hotel Management
May 9, 2023 by Esmee, Hotel Management
Dear Birch,We would like to thank you for your kind review.Hopefully we can welcome you again in our hotel.With kind regards,Campanile Hotel Gouda
by A traveller
Posted Apr. 17, 2023 on Hotels
Comment from Hotel Management
Apr. 22, 2023 by Esmee, Hotel Management
Geachte heer/mevrouw,Hartelijk bedankt voor uw mooie cijfer wat u ons hotel geeft!Wij hopen u in de toekomst nog een keer te mogen verwelkomen.Met vriendelijke groeten,Campanile Hotel Gouda
by A traveller
Posted Apr. 1, 2023 on Hotels
Comment from Hotel Management
Apr. 3, 2023 by Larissa , Hotel Management
Dear Todd, Thank you for your nice review. We are happy to hear everything was okay during your stay in our hotel and hope to welcome you soon again, With kind regards, Larissa Hotel Campanile Gouda
