4/10 Poor
amrik
Travelled with group
May 12, 2025
What we booked and asked for was three single beds. We got a double bed and sofa bed. When I showed the staff my request and their response, they shrugged their shoulders. No care in the world to three 60+ men. My bach aches and so does my colleagues. Had they responded with, sorry no triple room with single beds available, we could have booked elsewhere where. But no. They were happy to take our heard earned money and give us a room with no air conditioning. Apparently only the super duper rooms have air conditioning. Wonderful. Staff at reception are rude and uncaring. The hotel carpets seem as they have not been hoovered for ages or washed. I have photos of cigarette but on the floor not cleaned since the first morning. Not happy at their attitude or Expedia for again failing in their jobs. Other hotel sites are much better and I will probably never use Expedia again.
amrik
Stayed 3 nights in May 2025