Hyatt Place Rouen

4.0 star property
4-star Beaux Arts hotel in Gare-Jouvenet

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Photo gallery for Hyatt Place Rouen

Terrace/patio
Indoor pool, open 10:00 AM to 7:00 PM, sun loungers
Breakfast, lunch and dinner served
Terrace/patio
Deluxe Room, 2 Single Beds, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Gym
  • Pool

Explore the area

View in a map
77 Route De Neufchatel, Rouen, 76000
  • Place, Tour Jeanne d'Arc
    ‪10 min walk‬
  • Place, Rouen Cathedral
    ‪20 min walk‬
  • Place, Charles Nicolle Hospital
    ‪3 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬

Room options

Executive Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View (Cathedral View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Roll-in Shower, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Rouen

City center stay.Within a 10-minute walk of this Gare-Jouvenet hotel, you'll find Musée des Antiquites and Museum de Rouen. Also, Tour Jeanne d'Arc is within half a mile (1 km) and Square Verdrel is within 2 miles (3 km).

What's nearby

  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Place du Vieux-Marche - 18 min walk - 1.5 km
  • Rouen Cathedral - 20 min walk - 1.7 km
  • Rouen Christmas Market - 20 min walk - 1.7 km
  • Charles Nicolle Hospital - 3 min drive - 1.4 km

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪Yvonne - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Hoian - ‬11 min walk
  • ‪La Lycorne - ‬11 min walk
  • ‪Le Trois-pièces - ‬13 min walk

About this property

Hyatt Place Rouen

4-star Beaux Arts hotel in Gare-Jouvenet
Hyatt Place Rouen offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Place Rouen. For a fee, parking is available.

This 4-star Rouen hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2024
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Hyatt Place Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 205 reviews
Rating 8 - Good. 46 out of 205 reviews
Rating 6 - Okay. 8 out of 205 reviews
Rating 4 - Poor. 6 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Lovely modern hotel walkable into Rouen but took about 25 mins so got a taxi back. We liked the city a lot. Didn’t eat at the hotel so can’t comment on the food
Stayed 1 night in Aug 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Need to learn how to make a Margarita cocktail and a Gin and Tonic, only advice. Otherwise, short stay worked very well.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful…but beware additional charges

Firstly it’s a beautiful new hotel, rooms are spacious and clean. People are nice and welcoming Couple of complaints…everything is “extra” pool access (size of a bathtub) €20 each. Parking €19, breakfast €25 EACH! If your a family of 4 that’s €100! You can get a steak meal in Rouen for that price! Sort yourselves ur Hyatt and give clear pricing when people are booking
Stayed 1 night in Aug 2025

10/10 Excellent

Janusz

Stayed 1 night in Aug 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and peaceful away from the centre, extremely well maintained with fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thoroughly recommend this hotel stay.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel and easy electric car charging in the covered safe carpark.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, easy to get the bus into the main town. Hotel parking ideal
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in almost all aspects except on return to room after hot few hours touring city room not made up and on request for making up room so I could shower and sleep I was told impossible for at least an hour and I had to wait!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable, and the staff were truly lovely—very welcoming and helpful. The only downside was the parking. It was mentioned at booking, but for €19 a night, and given that the hotel isn’t in the city center, it would feel a lot more thoughtful to include it. Most guests driving there will need it anyway. Still, we had a pleasant stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff was so kind. We came for Le Tour de France and hotel was in route and a walk from the finish. Greathitel and lovely town.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. Really appreciated the Aircon. Surprised towels refreshed daily. Lot of unnecessary washing. Had expected guests to decide if they needed clean towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Very nice all around
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room good view the breakfast was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Stayed 5 nights in May 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, restaurant pleasant and food good.
Stayed 1 night in May 2025

8/10 Good

Michel

Liked: Property conditions & facilities
No hand soap for guests for two days. That’s quite unbelievable. I have never in my long life experienced this. Management shouldn’t let this happen. This isn’t a mom and pop operation, so take some money from M to the store, and buy some soap! Did the staff have soap?
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern yet classic. Clean. Good breakfast. Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty hotel for a stopover in the way South
Stayed 1 night in May 2025