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Mercure Rouen Centre Cathedrale

4.0 star property
4-star hotel near Rouen Cathedral

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Photo gallery for Mercure Rouen Centre Cathedrale

Privilege, Double Room, 1 Double Bed, Balcony
Reception
Front of property
Daily to-go breakfast (EUR 20 per person)
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪8 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Rouen

Heart of Rouen.A stay at this Rouen City Centre hotel places you steps from Rouen Cathedral and within a 5-minute walk of Church of Saint-Maclou. Gros Horloge and Saint-Ouen Church are also within half a mile (1 km).

What's nearby

  • Rouen Cathedral - 1 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Saint-Ouen Church - 4 min walk - 0.4 km
  • Tour Jeanne d'Arc - 8 min walk - 0.7 km
  • Charles Nicolle Hospital - 15 min walk - 1.3 km

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Mercure Breakfast Bar - ‬1 min walk
  • ‪L'Odas - ‬1 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Le Bistrot des Carmes - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

4-star hotel near Rouen Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

  • 125 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Reviews

Mercure Rouen Centre Cathedrale Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 362 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We only stayed a night but had a lovely time in Rouen. The hotel's location is central and close to the cathedral, the shops, and lots of restaurants. Parking is available and can be tight, though they may have options for larger vehicles so make sure to inquire ahead and reserve a spot. Every staff member we interacted with was so kind and professional. It really made an impression. Our one breakfast experience was not ideal as there was a constant long queue for 1 coffee machine which blocked several of the food areas. Overall a lovely hotel with stellar staff.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The system of 'bornes ' closing the centre of Rouen to traffic is a big negative to this hotel. We were not told about this in advance and reached the hotel on foot. The manager on the front desk kindly escorted our car through the barriers as he knew the code.
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WiFi: For the rate charged for the room, WiFi should be straight forwardly offered without conditions, member sign ups or time limits.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, helpful staff and good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Wanderley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Benjamin

Stayed 1 night in Jul 2025

8/10 Good

marco

Propreté à améliorer

Propreté à améliorer rouleau de papier wc sale sous évier des toilettes
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Fantastic Location!

The room was everything we were looking for. The rooms was spacious enough for three and the location was unbeatable! My only complaint was that the air conditioning didn't quite cool our room as much as we would have liked, but still much better than no AC at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Rouen. Spacious room with all the amenities we needed. On site parking isn’t for the faint hearted!
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin, Scarborough

Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very close to all the attractions
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - more like one you'd find in the US in terms of room size. AC great, comfy bed. We opted out of the breakfast but there are plenty of bakeries in the area. Walked from here to everything we needed to see.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right next to the Cathedral was fantastic and being able to park at the hotel after travelling down the streets where you need the passcode to lower the bollards was great. The staff were wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent especially the gentlemen in the lobby bar area
Stayed 3 nights in Jun 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This location is excellent if you are looking to be in the middle of the city. Despite being in the action, it is very quiet and peaceful in the room. Merci!
Stayed 1 night in Jun 2025

10/10 Excellent

Enit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location hotel and spectacular breakfast. Terrace room upgrade was so worth it- we could see cathedral from it. Parking is tricky as it is with an access code in pedestrian zone but be prepared and
Stayed 1 night in May 2025

8/10 Good

Alex

Travelled with partner
Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Georgellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for this modern comfortable hotel, but difficult to drive to...take a taxi.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, and the staff are pleasant and helpful. It may not be the most charming or atmospheric choice, but it’s very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good. Great location
Stayed 2 nights in May 2025