Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice place
Publié le 18 févr. 2024 sur HotelsNice, classic hotel. Only negative was the TV didn't work right. Remotes didn't work. Street noise was pretty bad.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The food is always excellent, the staff very helpful and friendly, room clean and comfortable!
par un voyageur
Publié le 3 févr. 2024 sur Expedia
excellent location excellent service
par un voyageur
Excellent
Publié le 29 janv. 2024 sur HotelsThe Hotel location is excellent in the heritage zone.Staff were very helpful .from front desk to bellboy to cleaners I love the hotel decorations.Washroom is clean. I highly recommend this hotel.
par un voyageur
Publié le 29 oct. 2023 sur Expedia
It’s haunted (you will hear strange things at night) but otherwise an amazing place to stay and the staff are super friendly :)
par un voyageur
Publié le 28 juill. 2023 sur Expedia
Rooms located upstairs may not be friendly for seniors. An elevator maybe necessary. I like the food served during breakfast. I was able to sleep well.
par un voyageur
Publié le 29 nov. 2022 sur Expedia
The building is too old. The bathroom lots of black ants crawling around on the sink and on the floor. I stayed for 5 days or nights they clean only 1 time the bedroom.
The bathtowels is very2 old and there’s a hole ,no hand towel and face towel. There’s a crack bet the wall and door it’s scary and unsafe . This is my bad experiences to stay in hotel.
par un voyageur
Publié le 28 juin 2022 sur Expedia
The place was clean, quiet and safe. The staff are very helpful and accommodating.
However, the property is already old.
Commentaires de Gestion de l’hôtel
18 juill. 2022 par ehdz, Gestion de l’hôtel
Dear Ma'am Corazon,
Thank you for staying with us , and really appreciate your feed back!
best regards from the whole team .
God Bless!
par un voyageur de Any city
Publié le 14 juin 2022 sur Expedia
I paid through Expedia for two rooms (a single and a double occupancy) but when we got to the hotel we told at the front desk that Expedia only reserved for one double. I showed the receptionist my confirmation and requested them to confirm with Expedia. Once in the room the front called to say that I need to pay for the other room which I did.
I requested Expedia to look at into this matter but was told they cannot reach the hotel management.
I’ve been using Expedia for the last decade and I have a gold status. So far I never had an experience like this. Can anyone help me get my refund.
Commentaires de Gestion de l’hôtel
18 juill. 2022 par ehdz, Gestion de l’hôtel
Dear Sir!
Apologies for the late reply, Expedia called us 3 times and we also explain to them what happen to your booking. because they booked us one room only under your name. i asked them your Acct. number for us to make a refund , or if possible you can give us your email address for us to send you a message and confirmed your bank acct. details. Thank you !
par un voyageur
Publié le 1 avr. 2022 sur Hotels
The hotel itself is ok. No frills staff are accommodating. The most important factor is it’s location. In the center. Walkable to plaza, church, public market and various restaurant. It’s also easy to get transport,
