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The Spa Hotel

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Spa Hotel

Terrace/patio
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
Lobby
Indulgent Room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Tunbridge Wells Golf Club
    ‪3 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Assembly Hall Theater
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Cosy Double

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Deluxe double room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe double room

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

Solo Traveller

Solo Traveller

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe Double Room Single Use

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

  • Sleeps 1
  • 2 Twin Beds

View all photos for Spacious Double Room

Spacious Double Room

Spacious Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

Feature Room

Feature Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

Indulgent Room

Indulgent Room

  • Sleeps 2
  • 1 King Bed

About the area

Royal Tunbridge Wells

In Royal Tunbridge Wells .With a stay at this Royal Tunbridge Wells hotel, you'll be steps from Tunbridge Wells Golf Club and within a 15-minute walk of Pantiles. Spa Valley Railway and Trinity Theatre are also within 2 miles (3 km).

What's nearby

  • Tunbridge Wells Golf Club - 3 min walk - 0.3 km
  • Pantiles - 12 min walk - 1.1 km
  • Spa Valley Railway - 14 min walk - 1.2 km
  • Tunbridge Wells Museum and Art Gallery - 16 min walk - 1.4 km
  • Assembly Hall Theater - 18 min walk - 1.5 km

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Pantiles Tap - ‬13 min walk
  • ‪Smith & Western - ‬14 min walk

About this property

The Spa Hotel

4-star guestrooms with free WiFi
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Reviews

The Spa Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
Stayed 2 nights in Aug 2025

8/10 Good

Jan

Liked: Cleanliness, amenities
Great outdoor spa. No decent coffee , machine had broken. Only instant with pots of sterilised milk available
Stayed 1 night in Apr 2025

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The noise from a generator outside the room meant I didn’t get any sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Neil

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Maxwell

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So nice they booked it twice

Booked as a treat for my brother, wife and baby. They liked it so much they booked a second night!
Stayed 1 night in Jul 2025

10/10 Excellent

Suraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the hotel. The breakfast was lovely and the swimming pool was great.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
The room was nice but no cell phone charging .
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tunbridge Wells Lovely room Breakfast was very good Easy to walk into town
Stayed 1 night in Jul 2025

2/10 Terrible

Jakir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was lovely but the beds are incredibly uncomfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rosalind

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
Stayed 3 nights in Jul 2025

10/10 Excellent

John Philip

Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice stay.
Stayed 2 nights in Jul 2025

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanest hotel I've ever stayed in.

This is the cleanest hotel I've ever stayed in. Our room with spectacular, the staff were helpful and efficient. The bar food was excellent. The spa area was small the pool was lovely but the sauna in the ladies was too hot and there was bernwood where it was too hot. The service for breakfast was excellent but the food was poor the fruit was fizzy, the hash browns black pudding and bacon were all hard and overcooked. The pot of tea was. There was a festival on which detracted from the peace of the weekend but I should imagine if you went when there wasn't a music festival one it would be very tranquil it would be nice to be told about events such as that before you go because we were hoping for a tranquil weekend.
Stayed 1 night in Jul 2025

10/10 Excellent

Calum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Stayed 3 nights in Jul 2025

4/10 Poor

michael

Disliked: Cleanliness, room comfort

I left more tiered than i arived.

The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
Stayed 2 nights in Jul 2025

6/10 Okay

Beajan

Liked: Amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked in room 314, which makes a change from many other hotels.
Stayed 1 night in Jun 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025