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The Spa Hotel

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Spa Hotel

In-room dining
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
Feature Room
Breakfast, lunch, dinner served; British cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Tunbridge Wells Golf Club
    ‪3 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Assembly Hall Theater
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪50 min drive‬

Room options

View all photos for Cosy Double

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Deluxe double room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

Solo Traveller

Solo Traveller

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe Double Room Single Use

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 2 Twin Beds

View all photos for Spacious Double Room

Spacious Double Room

Spacious Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

Feature Room

Feature Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

Indulgent Room

Indulgent Room

  • Sleeps 2
  • 1 King Bed

About the area

Royal Tunbridge Wells

In Royal Tunbridge Wells .With a stay at this Royal Tunbridge Wells hotel, you'll be steps from Tunbridge Wells Golf Club and within a 15-minute walk of Pantiles. Spa Valley Railway and Trinity Theatre are also within 2 miles (3 km).

What's nearby

  • Tunbridge Wells Golf Club - 3 min walk - 0.3 km
  • Pantiles - 12 min walk - 1.1 km
  • Spa Valley Railway - 14 min walk - 1.2 km
  • Calverley Grounds - 16 min walk - 1.4 km
  • Assembly Hall Theater - 18 min walk - 1.5 km

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪The Pantiles Tap - ‬13 min walk
  • ‪Mount Edgcumbe - ‬10 min walk

About this property

The Spa Hotel

4-star guestrooms with free WiFi
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

The Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walking distance to Tunbridge Wells Very comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really lovely reception team! Thanks for a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, convenient hotel with very good facilities

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Stayed 2 nights in Sep 2025

8/10 Good

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, friendly and welcoming staff. Very local to the town centre - great location
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed property with historic charm. Lots of parking. Staff were visible and professional. Large room with a great view over the hills. Plenty of space to get ready. Bathroom with bath and powerful shower. Appreciated having an iron in the room. Sustainability could be worked on, replacing water bottles. Breakfast had a good continental offer but service was a bit slow for hot items that didn't arrive too hot. Room for improvement. Didn't get to try the wellness facilities, though it seemed there was additional charges for some.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff helpful and attentive from check in to check out. All staff said hello when passing and asked if we needed help. Pool clean and comfortable. Lovely steam/sauna available. Enjoyed a great evening meal in the hotel, good menu choice, spacious dinning area with wonderful views as mainly glass windows to all aspects. Reasonable price for a hotel.Room was lovely, spacious. Coffee/tea facilities. Quiet room with a beautiful bathroom with complimentary shampoo/body wash and plenty of clean towels to hand. We booked massages and enjoyed both hot stone and aromatherapy full body massage. Ladies changing area was clean and great use of lockers. Loved the whole place, wished I had booked at least 2 night at the Spa hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Noreen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room. Huge bath

Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
Stayed 1 night in Aug 2025

4/10 Poor

Hannah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff terrible

Staff were terrible
Stayed 1 night in Aug 2025

6/10 Okay

Hafed, Crawley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but no dining options near by
Stayed 1 night in Jun 2025

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding food

Food is excellent! I have been dreaming about that pork chop! B
Stayed 1 night in Aug 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Andy

Spa Hotel 25 Aug 25

A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful - the spa was lovely

Thoroughly enjoyed my stay at this hotel - was visiting for a wedding and had an incredibly comfortable stay. The spa was a lovely touch and we used it before heading home. I'd say the food was hit or miss. I had some really lovely food and also some very disappointing food. The breakfast in particular was very disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax

Lovely stay, dinner great and the gardens amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
Stayed 2 nights in Aug 2025

8/10 Good

Jan

Liked: Cleanliness, amenities
Great outdoor spa. No decent coffee , machine had broken. Only instant with pots of sterilised milk available
Stayed 1 night in Apr 2025

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The noise from a generator outside the room meant I didn’t get any sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Neil

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025