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The Mermaid Inn

3.0 star property
Enjoy free breakfast at this 3-star Rye hotel

Choose dates to view prices

Photo gallery for The Mermaid Inn

Front of property
Creator video
Family Triple Room
Breakfast, lunch, dinner served; British cuisine
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Mermaid Street, Rye, England, TN31 7EY
  • Place, Lamb House
    ‪1 min walk‬
  • Place, Rye Castle Museum
    ‪4 min walk‬
  • Place, 1066 Country Walk
    ‪6 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Small)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Small)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

About the area

Rye

In Rye .Steps from the hotel, you'll find Lamb House and St Anthony of Padua. Church of St Mary the Virgin and Rye Heritage Centre are also within half a mile (1 km).

What's nearby

  • Lamb House - 1 min walk - 0.0 km
  • Rye Heritage Centre - 3 min walk - 0.3 km
  • Landgate - 4 min walk - 0.4 km
  • Rye Castle Museum - 4 min walk - 0.4 km
  • 1066 Country Walk - 6 min walk - 0.5 km

Getting around

  • Rye Station - 4 min walk

Restaurants

  • ‪The Mermaid Inn - ‬1 min walk
  • ‪Apothecary Coffee House - ‬4 min walk
  • ‪Whitehouse - ‬3 min walk
  • ‪The Fig - ‬4 min walk
  • ‪The Mermaid Street Café - ‬1 min walk

About this property

The Mermaid Inn

Enjoy free breakfast at this 3-star Rye hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

There are 2 meeting rooms available. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Mermaid Inn.

  • 31 guestrooms or units
  • Built in 1420
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Bar or lounge
  • Dining venue
The Mermaid Inn offers 31 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 5 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

Reviews

The Mermaid Inn Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 160 out of 252 reviews
Rating 8 - Good. 66 out of 252 reviews
Rating 6 - Okay. 19 out of 252 reviews
Rating 4 - Poor. 4 out of 252 reviews
Rating 2 - Terrible. 3 out of 252 reviews

Reviews

10/10 Excellent

Clare, Larchmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay in this historic hotel. Great service and good food.
View from Room 1
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have been to the mermaid a few times , always lovely, staff are always friendly and polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mermaid

Fabulous location. Helpful staff. Very historic. Took dog who was allowed in room and terrace only. The lounges were empty and it would have been nice to access those. Breakfast was nice too.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Mihaela Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic Inn in the heart of Rye. Breakfast was top notch and the Inn was splendid. Would stay again. We also enjoyed the bar, the lounges and all the history.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Lovely old hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel full of character. Amazing staff and wonderful food. Highly recommend for a stay in charming Rye.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cheapest joint in town, but offering a memorable event with good service and hospitality thrown in for good measure. This and more set in the most quaint of all cobbled streets in a super little Sussex town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mrs Pamela J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love staying here, the staff were great and very helpful. Would have liked a walk in shower but understand that this is not possible due to the age of property.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mermaid Inn is a special place. So much history around every corner. It's a really gorgeous setting, with period detail throughout. Staff were friendly and helpful, and rapidly corrected an error made during check-out. Breakfast was delicious and you can tell they use high quality ingredients in everything. I was slightly disappointed in the room: it was pretty stifling despite the weather being merely warm; the four poster bed was much smaller than a modern double and had a cobweb hanging from one corner; and the weird red polyester throws/curtains and cushions with plastic crystals jarred with the intricate carvings and beans around us. But all in all a good experience and we enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Jane

Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in May 2022

8/10 Good

Anthony

Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and overpriced.

Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
Stayed 1 night in Apr 2022

10/10 Excellent

Mrs Jennifer S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Lady julie

Stayed 1 night in Apr 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022