Ratings based on 95 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 25, 2023 on Expedia
not so charming hotel - 2 Star
I booked three Superior rooms for a two-night stay for my family in mid-July. The hotel website advertised a pool and beach access, an important factor in our selection. In fact, while the hotel has a lovely garden and friendly staff,
it does not have an actual pool – only a spa that can be booked for a fee. Guests who book through Expedia are furthermore excluded from access to the beach unless they pay extra because, we were told, that is only for the hotel’s guests which we apparently were not (we were invited to take it up with Expedia).
The supposedly superior rooms (at 230 EUR/night) were standard at best and substandard in some cases (one of the bathrooms was so small that the open door grazed the sink; one of the TVs was a small computer screen) and the air conditioning was not working properly – a particular problem since we had a three-month-old baby with us. We spent the best part of the day chasing after the staff to get the air con up, with repeated assurances that it had been fixed while it had not. The next day my husband and I we were moved to another room while the others exchanged rooms among themselves so that the baby could stay in the relatively better conditioned room. Despite pleasant surroundings, facilities and services are not 4 star, and we felt grossly overcharged. will not return and do not recommend.
Comment from Hotel Management
Sep. 11, 2023 by Ludovica, Hotel Management
A maggio durante il suo soggiorno l'aria condizionata in tutto l'Hotel ancora non era operativa.Non abbiamo piscina ma solo vasca idromassaggio in un angolo del benessere all' interno della struttura insieme al bagno turco in esclusiva per un ora al prezzo di euro 20 a. persona ( con accappatoi ciabattine tisana musica e candele .........Il servizio di spiaggia con ombrellone e lettini e servizio di navetta andata e ritorno ha un costo supplementare rispetto alla camera
by A traveller
Posted Jun. 24, 2019 on Hotels
Comment from Hotel Management
Jul. 31, 2019 by Ludovica, Hotel Management
Grazie per la sua ottima valutazione
by A traveller
Posted Jun. 23, 2019 on Expedia
Situated on the edge of the picturesque lake and a 2 minute drive, 5 minute cycle from the beautiful stretch of golden sand coastline the hotel is perfectly located. The town is also a five minute drive.
This really is a lovely, tastefully designed and furnished hotel located in a beautiful part of Sabaudia.
The staff are delightful and very accommodating, and nothing was too much trouble.
We dined on one of our two evenings at the hotel restaurant, the food was very good, service from the staff spot on and the ambience of the outside table settings so lovely and relaxing. The second evening we arrived late to the hotel and although it was too late to dine the kitchen staff went out of their way to prepare a lovely spread for us and saved the day!
We thoroughly enjoyed our stay, fully intend a return visit very soon and can not recommend this delightful hotel highly enough to anyone looking for a relaxing break in picturesque surroundings.
A real Gem!
Comment from Hotel Management
Jul. 29, 2019 by Ludovica, Hotel Management
Thank a lot for your comment. Hope to see you soon
by A traveller
Posted May 6, 2019 on Expedia
Recommended
for Everyoneby A traveller from roma
great but you need a car
Posted Aug. 24, 2017 on ExpediaGreat hotel etc. but you need a car to get to it. It is also difficult to get to Sabaudia with public transportation
Recommended
for Everyoneby A traveller from Victoria BC Canada
Beautiful Location
Posted Apr. 24, 2017 on Expedia
Pros: Location. Quiet. Breakfast.
Cons: The spa.
Location: Historic 1930s Town. Beach. Park.
We stayed 2 nights in April, ( off-season ) The location is beautiful, on a brackish lake. The Hotel was built in 1960 in a Modern style. The dining room is lovely for breakfast. The room was compact with a sunset facing deck. Bathroom was excellent. There is a spa, but off-season was unusable. Beach is a short walk away. The town has fascinating architecture.
by A traveller
DIsappointing Spa Hotel
Posted Jan. 24, 2017 on Expedia
Pros: Cleaned, quiet, on a lake and near the beach
Cons: Uhm... bigger spa
Location: This location is a beach location, very active during the summer, very quite during the winter.
My wife and I specifically decided to go to this hotel because of the spa. But once we got there we were told that the spa was reserved for the evening for an event.
by Kimberlyn from Utrecht
Lovely hotel within easy walking distance to sea
Posted Jul. 5, 2016 on HotelsJust enjoyed a very relaxing and pleasant stay at this hotel! My best friend and I stayed here for a weekend. We live in the Netherlands and we're looking for a weekend away at the beach.
The hotel staff was exceptionally friendly and helpful. They did everything within their power to make our stay a pleasant one. We were able to check in early, which was very helpful. The hotel offers a free shuttle service to the beach, which also has free umbrella and beach chairs reserved for guests of the hotel.
The restaurant at the hotel served very good food. We ate at the hotel both nights. The first night everything was exceptional. The second night the staff or the kitchen must have forgotten our order as we waited over an hour for our first course to arrive. Only a simple "sorry for the wait" was offered. And sadly, the pasta was not cooked and inedible. As we had waited so long, we decided not to have a second one prepared. The rest of the meal was very good but it would have been nice to make a gesture, such a free bottle of wine or dessert, for the late and undercooked food.
The room my friend and I had was small but comfortable. We had a balcony which added to the element of space. The bathroom was adequate however be advised that the shower is exceptionally small.
Overall, we had a very pleasant stay and would recommend it.
by Denise from Cheltenham
Charming indeed
Posted Oct. 13, 2015 on HotelsVery pretty hotel and wonderful welcoming staff. We had dinner which was excellent as was breakfast. Wish we had time to stay longer.
by Elspeth from Glasgow
Wonderful hotel.
Posted Jul. 28, 2015 on HotelsThis is a truly lovely hotel in an outstandingly pretty situation. We spent a relaxing few days here after the hustle and bustle of Rome and enjoyed both the beach and the lakeside. We would love to return and will probably hire a car as reaching the hotel by public transport proved to be a challenge. A real find!
