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SureStay Plus Hotel by Best Western Rocklin

2.5 star property
Hotel near Sierra College in Rocklin

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Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, desk, laptop workspace, iron/ironing board
Room amenity
Reception
Free breakfast
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Private kitchenette

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    ‪8 min walk‬
  • Quarry Park
    ‪10 min walk‬
  • Westfield Galleria at Roseville
    ‪4 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(55 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(45 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.8 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rocklin

City center stay.A stay at this hotel places you within half a mile (1 km) of Sierra College and 3 miles (5 km) of Johnson-Springview Park. Fountains at Roseville and Placer County Fairgrounds are also within 6 miles (10 km).

What's nearby

  • Sierra College - 8 min walk - 0.7 km
  • Quarry Park - 10 min walk - 0.9 km
  • Johnson-Springview Park - 2 min drive - 1.8 km
  • Westfield Galleria at Roseville - 4 min drive - 6.8 km
  • Thunder Valley Casino - 13 min drive - 18.2 km

Getting around

  • Rocklin Station - 15 min walk
  • Sacramento Intl. Airport (SMF) - 32 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Adalberto's Mexican Food - ‬3 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Starbucks - ‬2 min walk

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel near Sierra College in Rocklin
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available.

This Rocklin hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Analiza

Travelled with family
6/4/25 The mattress was not comfortable as you could feel the springs when lying down.
Stayed 1 night in Jun 2025

6/10 Okay

juliet

Liked: Staff & service
Disliked: Room comfort
The breakfast is mediocre, the mattress was bad, it was old and sinking down, IIt hurt my back. The air conditioner running was noisy, some of the staff was hostile and disrespectful to customers, especially the bellman. The front desk customer service was friendly and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Hozue, South Pasadena

Disliked: Cleanliness, amenities, property conditions & facilities
The coffee maker was broken. The refrigerator was also broken. The toilet was often clogged.
Stayed 4 nights in May 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property has no hot water. Moved us to new room with hot water. Next morning there no water- none. No hot, no cold. Staff says this has been going on for more than a couple of weeks. Other guests tried three different room moves unsuccessfully. Knowing this issue existed, they continued to rent rooms without any notice to customers. This place should not be in business. Expedia should drop them immediately.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

4/10 Poor

Meredith

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can smell the fragrantly freshly clean fragrance as soon as you walk through the double doors and the cleanliness of the floors and the reception area
Stayed 8 nights in May 2025

4/10 Poor

Kimrey

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
I usually LOVE staying here. The room was clean, the bed comfortable, the employees wonderful. Pets are welcome. The price is right. I'm ok with change but the changes made are not for the better. My husband took a shower before 6am, the water pressure and temperature fluctuated and made showering unpleasant. Then we went to get our favorite breakfast (at any motel) at 6am, only to be told that on Friday-Sunday breakfast starts at 7am. I decided to take my shower before breakfast. I have hair past my waist and love their shampoo and conditioner but discovered that they are no longer supplying the brand they have been using and had switched to a cheaper brand. I brought my own, so not the end of the world but another disappointment. There was no pressure or hot water so no shower for me, anyway. We went to breakfast looking forward to the fluffy scrambled eggs and sausage, maybe some bacon!! No longer are they serving scrambled eggs, now they are flavorless egg patties and no bacon. No more awesome potatoes!!! And what's with serving breakfast to traveler's later!?! We'll have to see if we'll stay there again. Probably, but our expectations have been lowered.
Stayed 2 nights in May 2025

10/10 Excellent

WILLIAM

Stayed 1 night in May 2025

8/10 Good

Arlene

Stayed 1 night in May 2025

8/10 Good

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Room for improvement. Bed isn’t very comfortable.
Stayed 1 night in May 2025

6/10 Okay

Marcella

Stayed 2 nights in May 2025

10/10 Excellent

nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Cecilia

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

Amberly

Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Samson

Liked: Cleanliness
Decent, but showing its age. Shower water pressure was pretty bad. Tough to get hot water during peak hours.
Stayed 1 night in May 2025

10/10 Excellent

Shamil

Stayed 1 night in May 2025

4/10 Poor

David, BELMONT

Disliked: Property conditions & facilities
Mostly OK, the staff were fine, room and facility OK except the bathroom shower was NOT functional. The water pressure ranged from providing a weak stream barely adequate to rinse off the shampoo to actually not flowing at all - I mean literally no water coming out of the showerhead with the valve full open!
Stayed 1 night in May 2025

6/10 Okay

Matt

Travelled with family and small children
Disliked: Property conditions & facilities
Half the room outlets didn’t work, water pressure was inconsistent. Breakfast was warm though.
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Arrived at 4:10 pm to check in. Room was not ready.
Stayed 1 night in May 2025

8/10 Good

Ayako

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Marie- Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly getaway

Great stay!
Stayed 1 night in May 2025