We arrived at the hotel shortly after 2:00 pm, the place was locked. There were no signs or directions to find the hotel which presented a lot of problems.
A divery man came, he kindly called the office, ur us now 2:25 pm we were harshly told to come back at 3. I asked if I could use a rest room, NO.
We came back at 3:10, still no one. The cleaning girl came and she tried calling, no one answered. She directed us to where the office was, the oeople in the office were beyond rude but as the cleaning lady was there they would let us,stay. It is now 4:00 pm.
They said call the office on the phone in the room if there were any problems, Surprise no phone, no wifi code no help.
This was a 100% prepaid reservation otherwise we would have left. This company manages several properties, they are to be avoided. Rude, nasty, uncooperative and should not be in this type of business.
