Ratings based on 54 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Unassuming but very comfortable!
Posted Jul. 31, 2023 on HotelsThe bedroom was clean and the bed large and comfortable. The bathroom was recent with a good shower. The rooms are very simple and plain but lots of room for luggage, beach bags etc and the air conditioning worked well!
The pool is large and well maintained with plenty of umbrellas and loungers. We were the only English people there for the week we stayed - didn’t bother us.
We were only B&B so can’t really comment on the catering. It did mean that most people left pool area for 90 minutes or so at lunchtime and we had the pool to ourselves one day!
It’s a 15 minute walk into the restaurants in Ste Maxime but it’s a flat walk and it was good to walk home after dinner.
All of the staff we encountered were helpful, friendly and polite. They coped with our limited French and some spoke English. The bar staff were friendly and helpful (the bar is cheap). Reception staff also very good. Particular mention for the manager who was charming and had suggestions for things to do etc. We extended our stay by 2 nights and he quickly accommodated this and gave us a good rate.
Having a free car park in Ste Maxime is great. We have stayed nearer the town previously and car parking is expensive so we were grateful to not have to pay €30-40 per day to park.
We will be back.
Comment from Hotel Management
Jul. 31, 2023 by Le service relations clients., Hotel Management
Hello, thank you very much for this wonderful feedback on our hotel. We are delighted to read that you enjoyed your stay. A welcome back and we look forward to welcoming you again to Sainte-Maxime. Best regards. The customer relations department.
by A traveller
Posted Aug. 26, 2022 on Expedia
by A traveller
Posted Aug. 16, 2022 on Expedia
The property was not as advertised, our room was not particularly clean or updated. And while the staff were friendly, they did not speak English, as was advertised.
Comment from Hotel Management
Aug. 25, 2022 by SRC, Hotel Management
Hello, thank you for sharing your opinion regarding your stay and we are delighted that you enjoyed our staff. During your 1 night stay unfortunately you could not meet our English speaking staff. Regarding the problem of cleaning your room, we will report this information to our housekeeper, the satisfaction of our customers is a priority. Best regards. The Customer Relations Department.
by A traveller
Nice hotel , good price in July
Posted Jul. 25, 2022 on HotelsComment from Hotel Management
Aug. 25, 2022 by SRC, Hotel Management
Bonjour, nous voulons vous remercier d'avoir pris le temps de laisser votre note, et d'avoir choisi notre hôtel pour votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau. A bientôt. Cordialement Service relations clients
by A traveller
Posted Jul. 24, 2020 on Hotels
by A traveller
Posted Aug. 20, 2023 on Hotels
Comment from Hotel Management
Aug. 21, 2023 by Le service relations clients., Hotel Management
Bonjour, Merci beaucoup pour votre note ! toute l'équipe est ravie que votre séjour se soit bien passé. Un Bon retour ! et à bientôt dans l'un de nos hôtels UNIVAC. Cordialement, le service relations clients.
by A traveller
Okej läge men slitet mediokert hotell
Posted Aug. 18, 2023 on HotelsSlitet hotell som skulle behöva en ansiktslyft. Hela anläggningen var gammal o kändes lite som ett hyreshus. Rummen slitna o trist inredning. Det var i alla fall rent o servicen helt okej. Poolen höll måttet o uteserveringen. Var brist på poolhandukar vilket jag inte tycker är acceptabelt.
Maten o frukosten höll väldigt medioker standard.
Anläggningen behöver mer kärlek för att jag ska vilja tillbaka.
Läget är ändå helt okej!
Comment from Hotel Management
Aug. 21, 2023 by Le service relations clients., Hotel Management
Hello, thank you for your comment. We are sorry that your renovated room could not fully meet your expectations. You regret the lack of choice at breakfast, however we would like to point out that we offer more than twenty products (not counting cold and hot drinks). We hope to have another opportunity to welcome you in one of our Univac hotels. Best regards. The customer relations department.
by A traveller
Tutto perfetto
Posted Aug. 17, 2023 on HotelsComment from Hotel Management
Aug. 21, 2023 by Le service relations clients., Hotel Management
Hello, Thank you very much for your rating! the whole team is delighted that your stay went well. A good return! and see you soon in one of our UNIVAC hotels. Sincerely, Customer Relations Department.
by A traveller
Posted Aug. 16, 2023 on Expedia
Comment from Hotel Management
Aug. 21, 2023 by Le service relations clients., Hotel Management
Bonjour, nous avons pris bonne note de votre retour de note, sans commentaire malheureusement. Bien cordialement.
by A traveller
Bra
Posted Aug. 13, 2023 on HotelsFor det neste god mat, 4 retter til lunch og frokost. Somoftest veldig god mat. Men frokosten var skuffende. Lite utvalg. Og ikke noe stekt egg eller andre varme frokostretter. Heller ingen oppskåret frukt osv. Rommene var dårlig rengjort. Vasket ikke overflater eller speil, selv om det hadde kommet flekker eller lignende. Sengen ble redd opp og vasken rengjort. Ellers dårlig renhold. Men hyggelig personale for det meste. De aller fleste var superhyggelig. Men flesteparten kunne ikke engelsk, den ene jenta i resepsjonen sto at kunne engelsk, men skjønte ingenting. Et minus er også at all informasjon ble gitt på fransk om aktiviteter og lignende som foregikk på hotellet. Slik at utenlandske turister, inkludert meg selv ble utelatt og fikk ikke denne informasjonen. Bartenderne var superhyggelig, snakket bra engelsk, også direktøren. De fleste servitørene var veldig hyggelig, og prøvde litt engelsk, selv om de syntes det var utfordrende. Alt i alt et bra opphold, men noen minuser på maten, informasjon, og spesielt renhold.
Comment from Hotel Management
Aug. 21, 2023 by Le service relations clients., Hotel Management
Hello, thank you for sharing your opinion regarding your stay and we are delighted that you appreciated our staff. Regarding the problem of cleaning your room, we will send this information to our housekeeper, the satisfaction of our customers is a priority. Best regards. The Customer Relations Department.
