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THE MARK GRAND HOTEL

3.0 star property
3-star spa hotel near Saitama Super Arena, connected to a rail/subway station

Choose dates to view prices

Photo gallery for THE MARK GRAND HOTEL

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | View from room
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property entrance
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Place, Keyaki Hiroba
    โ€ช6 min walkโ€ฌ
  • Place, Saitama Super Arena
    โ€ช8 min walkโ€ฌ
  • Place, The Museum of Modern Art, Saitama
    โ€ช4 min driveโ€ฌ
  • Airport, Tokyo (HND-Haneda)
    โ€ช80 min driveโ€ฌ

Room options

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Non Smoking (Check out time: 10:00)

Basic Double Room, Non Smoking (Check out time: 10:00)

Basic Double Room, Non Smoking (Check out time: 10:00)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Check out time: 10:00)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
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About the area

Saitama

City center stay.A stay at this Chuo Ward hotel places you within half a mile (1 km) of Saitama Super Arena and 3 miles (5 km) of Omiya Park. Also, Railway Museum is within 3 miles (5 km) and Omiya Bonsai Art Museum is within 6 miles (10 km).

What's nearby

  • Keyaki Hiroba - 6 min walk - 0.6 km
  • Saitama Super Arena - 8 min walk - 0.7 km
  • Cocoon City - 11 min walk - 1.0 km
  • Japan Mint Saitama Museum - 14 min walk - 1.2 km
  • The Museum of Modern Art, Saitama - 4 min drive - 2.1 km

Getting around

  • Saitama-Shintoshin Station - 12 min walk
  • Haneda Airport (HND) - 99 min drive

Restaurants

  • โ€ชStarbucks - โ€ฌ9 min walk
  • โ€ชStarbucks - โ€ฌ12 min walk
  • โ€ชEXCELSIOR CAFFร‰ - โ€ฌ9 min walk
  • โ€ช้บบๅฎถ ็ดซๆฅต - โ€ฌ9 min walk
  • โ€ชใ‚ตใ‚คใ‚ผใƒชใƒค - โ€ฌ4 min walk

About this property

THE MARK GRAND HOTEL

3-star spa hotel near Saitama Super Arena, connected to a rail/subway station
THE MARK GRAND HOTEL offers its guests a full-service spa, 2 indoor swimming pools, and 3 hot tubs along with a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/cafรฉ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4489 square feet (417 square meters) and includes conference space. The business-friendly THE MARK GRAND HOTEL also features spa services and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

  • 34 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 4489 sq ft of conference space
  • 417 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3โ€“5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • 2 indoor pools

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3โ€“5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered self parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.ย For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

THE MARK GRAND HOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Stayed 4 nights in Nov 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, great service great people, wish I didnโ€™t have to leave!
Stayed 1 night in Oct 2025

10/10 Excellent

Phyllis, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and professional staff, awesome facilities complimentary drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Phyllis, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

Nubia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

FAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

6/10 Okay

chie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
ๅ’ŒๅฎคใซๅฎฟๆณŠใ—ใพใ—ใŸใ€‚ ๅฐใ•ใชๅญ้€ฃใ‚Œใชใฎใงๆด—ใ„ๅ ดใฎใ‚ใ‚‹ๆตดๅฎคใจ่€ƒใˆใŸใฎใงใ™ใŒใ€ๅ›ฝๅ†…ๅค–่‰ฒใ€…ใƒ›ใƒ†ใƒซใซๅฎฟๆณŠใ—ใฆใ„ใพใ™ใŒใ€้ŽๅŽป1็•ชๆฎ‹ๅฟตใชๆตดๅฎคใงใ—ใŸใ€‚ ๅคใ„ใƒ›ใƒ†ใƒซใ ใ‹ใ‚‰ใจใ„ใ†็†็”ฑใ ใ‘ใงใฏใ™ใพใ›ใ‚‰ใ‚Œใชใ„ใปใฉ่ตคใ€้ป’ใ‚ซใƒ“ใŒใ™ใ”ใใฆใ€ใณใฃใใ‚Šใ€‚ใ‚‚ใฃใจใ—ใฃใ‹ใ‚Šๆธ…ๆŽƒใ—ใฆใปใ—ใ„ใงใ™ใ€‚ ใƒฌใ‚นใƒˆใƒฉใƒณใชใฉใฏ้žๅธธใซๆบ€่ถณๅบฆ้ซ˜ใ„ใฎใงใ€ๆฌกๅฎฟๆณŠใ™ใ‚‹้š›ใซใฏใƒชใƒ‹ใƒฅใƒผใ‚ขใƒซใ—ใŸๆด—ใ„ๅ ดใฎใ‚ใ‚‹ๆด‹ๅฎคใซใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚
Stayed 1 night in Nov 2025

8/10 Good

KAZUSHI

Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Allt fungerade bra.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hisashi

Travelled with family
Liked: Cleanliness, staff & service, amenities
ใ™ในใฆใŒๅฎŒ็’ง๏ผ
Stayed 1 night in Nov 2025

6/10 Okay

Tomonori

Stayed 1 night in Oct 2025

10/10 Excellent

TERUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Daiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
้ง…ใ‹ใ‚‰ใฎใ‚ขใ‚ฏใ‚ปใ‚นใŒใ„ใ„
Stayed 2 nights in Nov 2025

8/10 Good

hideo

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

SHUFEN

Stayed 1 night in Oct 2025

6/10 Okay

miyuki

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ๅฎคๅ†…ใฎ้›ป็ƒใŒๅˆ‡ใ‚Œใฆ่–„ๆš—ใ„ใ€‚ใ‚ฝใƒ•ใ‚กใƒผใฏๅคใ็™ฝใ„ใ‚ทใƒŸใŒใ‚ใฃใŸใ€‚ใ‚ซใƒผใƒšใƒƒใƒˆใŒๆฑšใ‚Œใฆใ„ใŸใ€‚้ก็ธใŒ็ ดๆใ—ใฆใ„ใŸใ€‚ๆž•ใŒๆฑ—ใใ•ใ‹ใฃใŸใ€‚ๅคฉไบ•่ฃใ‚’่ชฐใ‹ใŒใ‚ใ‚‹ใ„ใฆใ„ใ‚‹ใ‚ˆใ†ใชๆ„Ÿใ˜ใŒใ‚ใฃใŸใ€‚็„กๆ–™ใ‚ตใƒผใƒ“ใ‚นใฎๆฐดใชใฎใซ4ๆœฌ็›ฎใ‹ใ‚‰ไปฃ้‡‘ใ‚’่ซ‹ๆฑ‚ใ™ใ‚‹ใจ่จ€ใ‚ใ‚ŒใŸใ€‚ๅˆใ€ใƒœใƒˆใƒซใ‚ตใ‚คใ‚บๅฐใ•ใ„ใ€‚่›‡ๅฃใ‹ใ‚‰็พŽๅ‘ณใ—ๆฐดใ‚’้ฃฒใ‚ใ‚‹ใ‚ˆใ†ใซใ—ใฆๆฌฒใ—ใ„ใ€‚้‹ๅ‹•ใ™ใ‚‹ไบ‹ใŒๅ‡บๆฅใšไปŠๅพŒใฏ24ๆ™‚้–“ไฝฟใˆใ‚‹ใ‚ˆใ†ใซใ—ใฆๆฌฒใ—ใ„ใ€‚ๆœ้ฃŸๆ™‚้–“ๅธฏใŒ7ๆ™‚ใจ้…ใๅˆฉ็”จๅ‡บๆฅใชใ‹ใฃใŸ6ๆ™‚ใ‹ใ‚‰ใซๅค‰ๆ›ดใ—ใฆๆฌฒใ—ใ„ใ€‚ใ—ใ‹ใ—ใ€็ช“ใฏๆ‰‹ๅžขใชใฉใชใๅค•้™ฝใฏ็ถบ้บ—ใงใ—ใŸใ€‚ๅปบ็‰ฉใฎ่ฆ‹ใŸ็›ฎใฏๆœŸๅพ…ๆ„ŸใŒๅข—ใ™ใŒใ‚ตใƒผใƒ“ใ‚นใ‚„ๅฎคๅ†…ใƒฉใƒณใ‚ฏใฏๅŠฃใ‚‹ใ€‚
Stayed 1 night in Oct 2025