Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super
Publié le 24 oct. 2023 sur HotelsUne première dans cette chaîne d'hôtels
Vraiment extra vu le rapport qualité prix... tout était bien le personnel la chambre le petit déjeuner...un grand bravo
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Manager, Gestion de l’hôtel
Hello Jean Michel,Nous sommes ravis d'apprendre que vous avez apprÃcià votre sÃjour parmi nous! Merci d'avoir pris le temps de partager votre expÃrience positive. Nous espÃrons vous accueillir à nouveau bientÃt
par un voyageur
Family Funeral stay could have been more comfortab
Publié le 14 févr. 2024 sur HotelsOur mattress was not just worn, but worn out with Deep sinkholes on both sides. It should be thrown out. Black mold all along back edges of shower bottom. No parking due to an Event. Sign is misleading on breakfast items. Carpet needs cleaning in the room and curtains repaired or replaced. Staff was very cordial and pleasant.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Debra, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. Your concerns about the room conditions will be shared with the relevant teams for review and improvement. We hope you will consider contacting our management team directly to address any further issues.
par un voyageur
Clean and friendly hotel
Publié le 29 janv. 2024 sur HotelsStayed here for 3 nights while in town for a funeral. Slept amazing as beds were comfy. Staff was friendly at check in. Room was clean. Shower was nice and hot. Did not have a guide for the cable channels anywhere that I could find. Pool was empty and out of order. Main reason I chose this hotel was pool. Even has pool on front sign. Overall I would definitely stay here again.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Manager, Gestion de l’hôtel
Hello mandy,Thank you for choosing to stay with us during your recent visit. We're glad to hear that you found our beds comfortable and our staff friendly. We appreciate your feedback regarding the cable channel guide and the pool. We apologize for any inconvenience caused and will ensure this is addressed. We value your patronage and hope to welcome you back in the future.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Sink drained slowly. It was a satisfactory stay especially for the price.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Manager, Gestion de l’hôtel
Hello Janet, Thank you for choosing our hotel for your stay. We appreciate your positive feedback regarding the price. We apologize if the sink drainage didn't meet your expectations and regret any inconvenience caused. We appreciate your valuable feedback and will address this issue to ensure a better experience for future guests.
par un voyageur
Publié le 20 janv. 2024 sur Hotels
Heater doesn’t work at all in room 216
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello Justin,We apologize for any inconvenience you experienced with the heater in room 216. Our team has been notified and will promptly address the issue. Should you have any further concerns, please reach out to our management directly for assistance.
par un voyageur
Publié le 19 janv. 2024
Everything was fine
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello Steve,Thank you for choosing to stay with us. We're glad to hear that you had a satisfactory experience during your stay. If you have any further feedback or suggestions, we would be happy to hear them.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
13 janv. 2024 par Manager, Gestion de l’hôtel
Hello Travis,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests, and we regret that we fell short in meeting your expectations. We appreciate your valuable input and will use it to improve our services. If you have any further concerns, we encourage you to reach out to our management team directly.
par un voyageur
Dog friendly room
Publié le 3 janv. 2024 sur HotelsOverall my dog friendly room was adequate and comfortable. However the rug was terribly stained and gross. Please remove the he carpet in the dog friendly rooms! Most other hotels with this offering have carpet free rooms. This is much more sanitary and pleasant.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Jeffrey, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused. We understand your concern regarding the condition of the carpet and will share your suggestion for carpet-free rooms with our management team for consideration. We value your input and continually strive to improve our guests' experience.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Great place it's just it's pool is closed and it don't have a laundry room
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Donte',Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the closure of our pool and the absence of a laundry room. We understand the importance of these amenities and will take your comments into consideration for future improvements. We hope you were able to enjoy your stay otherwise and would love to welcome you back for a more satisfying experience.
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth C,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests. We hope to have the pleasure of welcoming you back in the future.
