Note fondée sur 139 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2022 sur Expedia
La chambre est vraiment petite et l’odeur n’est pas des plus agréable.
Nous avons entendu chanter des pigeons toute la nuit . Le village est très calme . Facilite pour l’arrivée et le depart
Commentaires de Gestion de l’hôtel
28 juin 2022 par Reception , Gestion de l’hôtel
Thank you, your review will help us to be better going forward
par Laurent
Room not in relation to the rest of the Hotel
Publié le 17 sept. 2017 sur HotelsGood hotel, but poor and sad room. Good breakfast.
Bon hôtel, mais triste et pauvre chambre, pas en accrod avec l'image de l'hôtel par ses parties communes. Le breakfast est honnête.
par un voyageur de LILLE FRANCE
noisy
Publié le 15 août 2017 sur Expedia
Emplacement : Stone edge
Interestingly surprisingly well organized and explained
Le nettoyage était approximatif, pas de pression d'eau à la douche et une douche uniquement alimentée en eau froide. Le soir (samedi soir) nous n'avons pas pu dormir avant 2 H du matin car la rue était très bruyante (boite de nuit ou pub à quelques pas)
Nous déconseillons donc
The cleaning was rough, no water pressure in the shower and a shower only fed with cold water. At night (Saturday night) we could not sleep until 2am as the street was very noisy (night club or pub a few steps away)
We therefore advise against
par Carole
Publié le 22 juill. 2017 sur Hotels
par un voyageur
Old and small
Publié le 5 oct. 2023 sur HotelsBed were very small, np ac, also many stairs and no elevator. Although clean the TV didn't work, overall pretty bad shape for what we paid
Commentaires de Gestion de l’hôtel
7 oct. 2023 par RECEPTION, Gestion de l’hôtel
Unfortunately we do make it clear on our website that the hotel does not have an elevator and that all accommodation is on our first floor.We apologise for the issue with the TV, I am sure if you had mentioned it to one of our members of staff then it could have been resolved at the time.Our beds are of standard size.
par un voyageur
Publié le 5 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2023 par RECEPTION, Gestion de l’hôtel
Thank You so much for your points. We really appreciate it.
par un voyageur
Publié le 4 oct. 2023 sur Expedia
My only complaint is that I was in one of the more extreme (away from centre of hotel) rooms and the WiFi signal was weak. Otherwise, this is an absolute gem of a place with serious English charm and lovely staff. Would certainly recommend.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par RECEPTION, Gestion de l’hôtel
Thank you so much for your kind review
par un voyageur
Very disappointing
Publié le 5 sept. 2023 sur HotelsWe were disappointed from the start, we arrived to find that our 2 family rooms that we booked where not available, we were given a family room and a double room, which for 5 of us may not seem a problem but when the 2 that are sharing the double room are a mother and her 15 year old son, it wasn’t really appropriate. They had nothing available to change this. As for the family room, th3 additional bed added to make it a family room was literally a camp bed with a folded up duvet under the sheet to make it slightly softer. It was aweful!
The cleanliness was also an issue as well as the general maintenance of the whole place. It is very deceiving as the entrance hall/reception is quite lovely. It is such a shame, there is so much potential, it’s a beautiful building but it is sadly falling into disrepair.
The breakfast was fine and the staff were nice enough but unfortunately we will not be staying there again
par un voyageur
Publié le 3 sept. 2023 sur Hotels
par un voyageur
Publié le 18 août 2023 sur Expedia
Basic 3 star hotel with an excellent Thai restaurant, highly rated, within the hotel.
Rooms vary in size tending to be smaller towards the front of the hotel, very basic but the bed was comfortable and we slept well.
There are numerous pubs and restaurants in the very near vicinity including those catering for breakfast, brunch etc.
It is very convenient for Stonehenge and Salisbury cathedral amongst other attractions and it is reasonably priced.
Our only concern was the cleanliness of the bathroom with hairs found in the shower and a lack of space to use for your toiletry bag(s).
Commentaires de Gestion de l’hôtel
7 oct. 2023 par reception, Gestion de l’hôtel
Thank you for your review we will look into the issues you have raised.
