Ratings based on 927 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 12, 2023 on Expedia
The toilet seat bolt was broke and toilet seat flopped around. The toilet didn't flush worth a crap, even small excrements would haunt us, had to use plunger one time. I saw a cockroach almost every day. There were no channels in English, the screen was snowy, not many channels to chose from, couldn't get YouTube, the air conditioning quit two days before check out, and there was only one guy who spoke English. The very first day I went to check in I spoke English and he acted like he didn't understand, so my girlfriend talked to him, then he breaks out speaking English and I asked him why he acted like he didn't know what I was saying and his reply was, "I don't listen to anything." There are only three languages acknowledged for North, Central, and South America: English, Spanish, and Portuguese, and what do these people think the tourists will speak? Bed sheets, hardly any, not again unless by mistake.
by A traveller
Third time was not a charm
Posted Jul. 10, 2021 on HotelsGreat location but this was my 3rd time staying here in the last year and was very disappointed. Must have been a change of mgt because the other times was perfect. We changed rooms 2x. Once for leaks and the other the AC stopped working. We always went to eat breakfast at 9am and 3 out of 5 times they were out of several things. One evening while returning from the beach with my family at 530pm the front desk had locked the doors and we had to wait outside 30 minutes for someone to let us inside. The front desk clerk that come from thee back room you could tell was obviously sleeping. I travel a lot and this is the first time I have complained about any hotel. It is always easier to keep a customer than to find a new one. Will never venture there again.
by A traveller
Posted Jun. 3, 2021 on Expedia
by A traveller
Posted Jan. 30, 2021 on Expedia
by A traveller from Miami
Posted Sep. 21, 2019 on Expedia
Great deal , excellent breakfast , i would book again
by A traveller
Posted Feb. 11, 2019 on Hotels
The hotel was very clean and the staff was very nice and eager to help. Breakfast was very good and I was very pleased. The location is not the best but only a short ride to the attractions. FYI there is a grocery store and several stores 2 blocks behind the hotel that are very cheap. The place 1 mile north has many high end restaurants and I recommend The Country Grill and Assad or.
Recommended
for Everyoneby A traveller
Great beach front option
Posted Feb. 15, 2018 on ExpediaUsually someone at desk fluent in english, great beach side location.., if you have the time, a short bus trip north will take you to some of the provinces premier beaches.
Some other reviews critisizing the neighbourhood or room size are unwarranted.. there is a military base just down the street and the room itself is pretty spacious although bathroom is pretty tight quarters.
Salvador itself is not a wealthy town so poverty is evidant even at its premier locales..
Comment from Hotel Management
Feb. 16, 2018 by Renato Coelho - Gerente Comercial, Hotel Management
Hello! Thank you very much for your evaluation and especially for choosing the Salvador Express Praia Hotel. We hope you can return as soon as possible!
by A traveller
Posted Dec. 11, 2016 on Hotels
by A traveller
Posted Dec. 6, 2016 on Hotels
Recommended
for Everyoneby A traveller
Nice hotel,close to beach,not many good places eat
Posted Aug. 11, 2016 on ExpediaRooms are comfortable but not very big. Hotel is clean,staff is very nice. Hotel near the beach but the area is not the best area. No good places to eat if you do not have a car. Hotel is located in an area where the neighborhood is not so good.
