Ratings based on 222 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Surrey
Posted Sep. 29, 2023 on Expedia
by A traveller
Posted Sep. 14, 2023 on Expedia
Fantastic overall! A true five star experience. Would recommend to anyone.
Comment from Hotel Management
Sep. 17, 2023 by Aline Sernatinger _ FOM, Hotel Management
Thank you very much for your great feedback & the motivating words. We are already looking forward to your next visit.Kind regardsyour Mönchstein team
by A traveller from Aurora
Posted Jul. 9, 2023 on Expedia
Comment from Hotel Management
Jul. 10, 2023 by Aline Sernatinger / FOM, Hotel Management
Thank you so much for your great feedback.Thats much appreciated.We hope to be able to welcoming you again as our guests.Your Mönchstein team
by A traveller
Amazing! Would love to go back!
Posted Jul. 4, 2023 on HotelsWe stayed for just one night ahead of a vacation with a tour group. After 2 flights and 2 trains to get to Salzburg, we were looking for a quiet place to relax. The staff were exceptional - we were greeted with champagne, our bags were brought directly to our room and our room was upgraded from a standard suite to a castle suite. The bed was a little on the firm side, just the way we like it. The staff gave us recommendations for dinner close to the hotel and free passes to use the elevator to take us down the mountain. We made the mistake of not reserving dinner reservations onsite in advance and the restaurant was fully booked for dinner by our 2pm arrival. After an early dinner, we came back to our room around 6:30 and within an hour we were both fast asleep for the next 12 hours. On checkout the next morning, the staff held our luggage while we spent the day exploring the nearby fortress. When we returned in the afternoon, they helped us with getting a cab to our next location.
Our room was fantastic, with a seating/dining area, comfortable king-sized bed and huge bathroom with walk-in closet, separate toilet, and freestanding tub under a huge, arched window.
The hotel grounds were equally as fantastic with the infinity pool, hot tub and several outdoor dining/seating spaces.
The location is quiet and remote, but surprisingly easy to access. Wooded paths from the hotel lead to the Modern Art Museum and Fortress.
Comment from Hotel Management
Jul. 5, 2023 by Aline Sernatinger / FOM, Hotel Management
Dear Jennifer,thank you very much for your kind feedback.We are pleased to hear that you really enjoyed your stay and well share your motivating words with the entire team.We wish you all the best and hope to welcoming you another time again as our guests.With kind regardsAline SernatingerFront Office Manager
by A traveller
Posted Jun. 29, 2023 on Expedia
What a wonderful experience at Schloss Mönchstein fr the moment arrived.
The staff was top notch, we had a glass of wine while our luggage was brought to the room. The room was perfect and made us feel like we were staying in a castle. Great pool and again everyone in the hotel was so pleasant and helpful.
Thank you for really making this a great vacation get away.
Ross & Sherri Christensen
Comment from Hotel Management
Jun. 30, 2023 by Aline Sernatinger _ FOM, Hotel Management
Thank you very much for sharing your experience.We are already looking forward to your next stay.With kind regards,your Mönchstein team
by A traveller
Posted May 14, 2023 on Hotels
by A traveller
Posted May 11, 2023 on Hotels
Comment from Hotel Management
May 11, 2023 by Aline Sernatinger / FOM, Hotel Management
Herzlichen Dank für Ihr tolles Feedback.
by A traveller
Posted May 9, 2023 on Expedia
Once again, a wonderful experience. Professional staff, amazing facility in a great setting. Superb restaurant ,with the best view and a fantastic ambiance. Perfect in every way .
Comment from Hotel Management
May 11, 2023 by Aline Sernatinger / FOM, Hotel Management
Thank you for the great review.We are already looking forward to your next visit.
by A traveller
Posted Jan. 3, 2023 on Hotels
by A traveller
Posted Dec. 7, 2022 on Expedia
