Ratings based on 541 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bushey
Posted Feb. 19, 2024 on Expedia
Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.
Comment from Hotel Management
Feb. 27, 2024 by Sheraton Grand Salzburg Team, Hotel Management
Thanks for your rating and feedback. Best regards your Sheraton Grand Salzburg Team
by A traveller
Enjoyable Stay in Salzburg
Posted Feb. 17, 2024 on HotelsNice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.
Comment from Hotel Management
Feb. 27, 2024 by Sheraton Grand Salzburg Team, Hotel Management
Thanks for your rating and feedback. Best regards your Sheraton Grand Salzburg Team
by A traveller
Posted Feb. 12, 2024 on Expedia
by A traveller
Posted Dec. 7, 2023 on Hotels
Comment from Hotel Management
Dec. 14, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Thanks for your perfect rating. Best regards your Sheraton Grand Salzburg Team
by A traveller
Posted Oct. 14, 2023 on Expedia
Great hotel
Comment from Hotel Management
Oct. 18, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Thanks for your rating and comment!
by A traveller
Posted Oct. 7, 2023 on Expedia
The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!
Comment from Hotel Management
Oct. 11, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Great thanks Mark for your comment and rating. We hope to have the possibility to host you again! Best regards your Sheraton Grand Salzburg Team
by A traveller
Posted Oct. 2, 2023 on Expedia
All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden
Comment from Hotel Management
Oct. 4, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Dear "Dennis", on behalf of the entire hotel team, I want to thank you for sharing your feedback related to your recent stay.It is always encouraging to hear positive feedback, and we appreciate you took the time to share yours.We apologize for the long waiting time at our restaurant. Best regards your Sheraton Grand Salzburg Team
by A traveller
Posted Sep. 28, 2023 on Expedia
Our go to property when staying in Salzburg. Convenient to everything
Comment from Hotel Management
Oct. 11, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Thanks a lot for your great rating and comment.It will be a pleasure for us to host you again in near future. Best regards your Sheraton Grand Salzburg Team
by A traveller from Oakland
Posted Sep. 21, 2023 on Expedia
Comment from Hotel Management
Oct. 18, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Thanks for your perfect rating!
by A traveller
Posted Sep. 20, 2023 on Expedia
Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.
Comment from Hotel Management
Sep. 26, 2023 by Sheraton Grand Salzburg Team, Hotel Management
Dear "Bernard Anthony", thanks a lot for the great comment and rating. It is a pleasure for us to read that Matei did a perfect job at our front desk. We will definitely tell him. Would be a pleasure to welcome you back soon. Best regards your Sheraton Grand Salzburg Team
