2/10 Terrible
Liu
Business traveller
20 May 2021
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liu
Stayed 1 night in May 2021
Mercure Samarinda
4.0 star property
4-star hotel near Samarinda Central Plaza Shopping Mall, connected to a shopping center
Choose dates to view prices
Photo gallery for Mercure Samarinda
Reviews
6.0
Popular amenities
- PoolPool
- Breakfast availableBreakfast available
- Parking includedParking included
- LaundryLaundry
- Free WiFiFree WiFi
- RestaurantRestaurant
Explore the area
JALAN MULAWARMAN NO 171, SAMARINDA, Samarinda, 75112
- Samarinda Central Plaza Shopping Mall2 min walk
- Samarinda Port11 min walk
- Samarinda Islamic Centre3 min drive
- Samarinda (AAP-AP Tumenggung Pranoto)50 min drive
Room options
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 26 sq m
- City view
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 32 sq m
- River view
- Sleeps 4
- 1 King Bed
View all photos for Superior Room, 1 King Bed, River View
Superior Room, 1 King Bed, River View
- 26 sq m
- River view
- Sleeps 4
- 1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
- 26 sq m
- City view
- Sleeps 4
- 2 Twin Beds
View all photos for Superior Room, 2 Single Beds, River View
Superior Room, 2 Single Beds, River View
- 26 sq m
- River view
- Sleeps 4
- 2 Twin Beds
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About the area
Samarinda
City center retreat .At this hotel, you'll be steps from Samarinda Central Plaza Shopping Mall and within a 10-minute walk of Mesjid Raya Darussalam. Also, Samarinda Port is within half a mile (1 km) and Samarinda Islamic Centre is within 2 miles (3 km).
What's nearby
- Samarinda Central Plaza Shopping Mall - 2 min walk
- Mesjid Raya Darussalam - 9 min walk
- Samarinda Port - 11 min walk
- Samarinda Islamic Centre - 3 min drive
- Mesjid Siratal Mustaqim - 3 min drive
Getting around
- Samarinda (AAP-AP Tumenggung Pranoto) - 50 min drive
Restaurants
- Solaria City Centrum - 2 min walk
- McDonald's - 3 min walk
- Kopi Kenangan - 3 min walk
- Starbucks - 2 min walk
- Warkop Abun - 1 min walk
About this property
Mercure Samarinda
4-star hotel near Samarinda Central Plaza Shopping Mall, connected to a shopping center
Mercure Samarinda offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Event space at this hotel measures 25295 square feet (2350 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Samarinda. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
Smoking is allowed in designated areas at this 4-star Samarinda hotel.
- 139 guestrooms or units
- 12 levels
- 2 dining venues
- 25295 sq ft of conference space
- 2350 sq m of conference space
- Built in 2020
- Poolside lounge chairs
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Concierge
- Wedding services available
- Terrace
- Garden
- Television in lobby
- Bellhop
- Elevator
- Smoking in designated areas
- Water dispenser
- Bar or lounge
Mercure Samarinda offers 139 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with single sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Languages
Chinese (Mandarin), English, Indonesian, Japanese
Property amenities
Family friendly
- Children's pool
- Free cribs/infant beds
- Highchair
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Sofa bed
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free covered self parking on site
- Wheelchair-accessible parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily: IDR 181500 for adults and IDR 90750 for children
- 2 restaurants
- 1 bar
- 24-hour room service
Things to do
- Children's pool
- Fitness center
- Outdoor pool
- Shopping mall
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
Room amenities
Entertainment
- Flat-screen TV
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Single sofa bed
Bathroom
- Bathrobes
- Eco-friendly toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Food and drink
- Coffee/tea maker
- Electric kettle
- Mini-fridge
More
- Bulk dispenser for toiletries
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- Energy-saving switches
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Recycling
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
- Water-efficient showers only
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Mercure Samarinda
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 344850 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately IDR 181500 for adults and IDR 90750 for children
- Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 344850 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Mercure Samarinda Hotel
Mercure Samarinda Samarinda
Mercure Samarinda Hotel Samarinda
Mercure Samarinda Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews" "
2 - Terrible
1
6.8/10
Cleanliness
6.0/10
Staff & service
6.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Tomohide
Business traveller
26 Jan 2024
Liked: Cleanliness
Tomohide
Stayed 2 nights in Jan 2024
10/10 Excellent
Suzanna
Business traveller
21 Oct 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suzanna
Stayed 1 night in Oct 2022
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