Ratings based on 62 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
4.4 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Coquitlam
Posted Mar. 13, 2024 on Expedia
Very dirty and outdated hotel. Hotel staff was very rude. Our room was very dirty. Our bathroom was like 10 years old with mold and rusty shower head. Broken TV. Pool was closed at 7pm. Very limited breakfast only until 9.30am
Comment from Hotel Management
Mar. 13, 2024 by Tivisai Colon - Administración, Hotel Management
Thank you for sharing your experience at Azure Lofts & Pool, Michael. We appreciate your feedback and regret to hear about the cleanliness issues, outdated facilities, and limited amenities. We strive to provide a better service. Your comments will be addressed to improve our guest experience. We hope you give us another chance in the future. Thank you for staying with us.
by A traveller
Posted Nov. 7, 2023 on Expedia
by A traveller
Posted Sep. 4, 2023 on Expedia
Horrible experience all around.
Comment from Hotel Management
Sep. 7, 2023 by Tivisai, Hotel Management
I'm sorry to hear about your horrible experience at Azure Lofts & Pool, Rochel. We appreciate your feedback and will work to improve.
by A traveller
Posted Aug. 14, 2023 on Expedia
a little bit far from beach but place is great.
Comment from Hotel Management
Sep. 8, 2023 by Tivisai, Hotel Management
Thank you for your review, Diane Ivette. We appreciate your feedback on Azure Lofts & Pool. While the hotel may be a little bit far from the beach, we are glad to hear that you still found the place to be great. Your input is valuable to us, and we hope to welcome you back in the future.
by A traveller
Posted Jul. 12, 2023 on Hotels
Comment from Hotel Management
Sep. 8, 2023 by Kassandra Angulo Cod reservas/recepcion, Hotel Management
Respetado Huésped, Estamos agradecidos de que haya tomado el tiempo para comentar y calificar nuestros servicios. Lamentamos no haber alcanzado sus expectativas sin embargo teniendo en cuenta que somos una empresa en continuo crecimiento, sus comentarios serán de gran provecho para este proceso. Esperamos nos visite nuevamente
by A traveller
Posted May 18, 2023 on Expedia
Great staff, helpful. Multilingual. Have lots of suggestions for you if you inquire about yours, and things to do around the island. Super clean rooms, rooftop pool with overview of the surroundings. Rent a buggy and go to la Piscinita. Eat at the local restaurant which is a minute or two. Eat at Atipico food and drinks. The best spot for delicious dinner.
by A traveller
Posted Apr. 22, 2023 on Expedia
The hotel is decent, friendly people, the breakfast is ok could get little better.
by A traveller from Syosset
Posted Mar. 21, 2023 on Expedia
Extremely bad service.may be good fir same animal s to stay there but not my dog.
by A traveller
Posted Mar. 19, 2023 on Expedia
Was to expensive for the facility then for Two night we not have electricity for like one hour & one day with not water service.
by A traveller
Posted Mar. 5, 2023 on Expedia
The property was close to a popular area so we did not have issues renting transportation and book activities. The rooms are clean and is cleaned everyday. The pool was clean and the view is amazing. Staff on the phone needs more customers service but in person they are more friendly. Breakfasts was good considering what's on the streets. Air conditioning is not on unless you are in the room and use your keycard. Great way of saving energy. Overall the hotel experience is great! Yes!!! I would stay here again!
Comment from Hotel Management
Mar. 7, 2023 by Julia Martínez W. Administrator Azure Lofts & Pool, Hotel Management
Dear Guest,we are thankfull for your comments, thank you for choosing to spend your vacation with us; your observations are important to us, we will work more on our phone etiquette, We wait for your return.Sincerely,
