2/10 Terrible
Terrie
Travelled with family, Travelled with pets, Travelled with group
Jun 6, 2025
Disliked: Cleanliness, amenities
Well this will be my second review of this hotel. I left early today around 2:00 a.m. because when I was going out to walk my friends to their car, there was a man with a trach in his throat and he charged at us and started spitting at us trying to hit us. I continued to call the front desk terrified because my children are in the room. Front desk asked me what they were supposed to do. I asked you I called the police or do you. Can you please send security to find out if everything's okay outside. I'm afraid to go outside. They can tell you tell me well. I guess I'll call the cops but I don't know why I should because all the traffic is because the only people that went through my room were my family members. I went to the hotel to have a wonderful evening and spend it with some friends and family. All I ended up doing is getting very aggravated and made to feel like I was a problem by the front desk. They would not use my itinerary three different times so I had to cancel my reservations and go through virtual calls that lasted hours because no one wanted to cancel my reservation without a fee. I would have never go to this hotel again. They don't even want to keep you safe. I don't understand why no one want to call the police if someone was spitting or attacking their guest. Beware they don't care about their clients or their safety or the safety of their children?
Terrie
Stayed 1 night in Jun 2025