Note fondée sur 181 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024
Commentaires de Gestion de l’hôtel
20 mai 2024 par GM, Gestion de l’hôtel
Dear Chad, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Chaitan Mugili, GM
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par GM, Gestion de l’hôtel
Dear Peter, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Chaitan Mugili, GM
par un voyageur
Publié le 21 mars 2024 sur Expedia
Very Enjoyable stay
Commentaires de Gestion de l’hôtel
21 mars 2024 par GM, Gestion de l’hôtel
Dear GEORGE, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. We hope to see you again soon! Best, Chaitan Mugili, GM
par un voyageur
Publié le 20 mars 2024 sur Hotels
Wrong room, false advertisement ...rooftoo axcseed was not avaikabke
Commentaires de Gestion de l’hôtel
21 mars 2024 par GM, Gestion de l’hôtel
Dear Charles, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Chaitan Mugili, GM
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par GM, Gestion de l’hôtel
Dear Ryan, Thank you for your time in sharing your kind review, and please visit us again. Best, Chaitan Mugili, GM
par un voyageur
Publié le 18 mars 2024 sur Expedia
Great Hotel and Location!
Commentaires de Gestion de l’hôtel
18 mars 2024 par GM, Gestion de l’hôtel
Dear Marilynn, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Chaitan Mugili, GM
par un voyageur
Publié le 18 mars 2024 sur Expedia
The front guy was very helpful. The cleaning gentilmen was very professional and the valet lady was terrific with communcation.
Commentaires de Gestion de l’hôtel
18 mars 2024 par GM, Gestion de l’hôtel
Dear Paul, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Chaitan Mugili, GM
par un voyageur
Publié le 17 mars 2024 sur Expedia
Expedia showed the check in age requirement was 18 . The hotel said that information was incorrect. We purchased this room as a gift for my son and we had to drive 2 hours for the check in.
Commentaires de Gestion de l’hôtel
18 mars 2024 par GM, Gestion de l’hôtel
Dear Leticia, A person of the minimum age requirement must be present at check-in and become a registered guest in the room. For fraud prevention, we required every guest checking in to the hotel to provide a credit card with a matching photo ID with the name on the registration. I'm very sorry that we appeared unaccommodating; please understand that these policies have been put in place for the security of our guests. We hope to provide you with a better experience in the future. Sincerely, Chaitan Mugili, GM
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par GM, Gestion de l’hôtel
Dear Jezebelle, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Chaitan Mugili, GM
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par GM, Gestion de l’hôtel
Dear Jocelyn, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Chaitan Mugili, GM
