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Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel near Lackland Air Force Base in San Antonio

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Property amenity
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Two Room 1 King 1 Queen Suite Apartment Living Room Kitchen High Speed Internet Access Non Smoking

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, W

Pillowtop beds, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, W

  • Sleeps 2

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About the area

San Antonio

In San Antonio .You'll find Lackland Air Force Base and Joint Base San Antonio within 3 miles (5 km) of this hotel. Lackland Air Force Base Visitor Center and Wilford Hall Medical Center are also within 6 miles (10 km).

What's nearby

  • Joint Base San Antonio - 12 min walk - 1.0 km
  • Lackland Air Force Base - 2 min drive - 1.5 km
  • San Antonio SeaWorld - 10 min drive - 17.7 km
  • River Walk - 13 min drive - 22.1 km
  • Six Flags Fiesta Texas - 21 min drive - 36.4 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel near Lackland Air Force Base in San Antonio
Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1006 reviews
Rating 8 - Good. 223 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property,would definitely recommend.
Stayed 1 night in Mar 2026

10/10 Excellent

DEAN, Fountain

Liked: Cleanliness, amenities, property conditions & facilities
I was there for Air Force graduation. The staff was great. They cater to folks that have very early morning commitments to graduation. It’s very close to base. Very convenient. Very clean. Thank you.
Stayed 3 nights in Feb 2026

8/10 Good

Denese, Allendale

Convenient!
Stayed 3 nights in Jan 2026

4/10 Poor

BRENDA

Travelled with family
Disliked: Property conditions & facilities
The hotel needs to get renovated asap, is good location but we would not stay again, everything is falling apart.
Stayed 3 nights in Jan 2026

8/10 Good

Denis

Liked: Cleanliness, amenities
Very nice stuff. Great location for BMT graduation.
Stayed 3 nights in Jan 2026

8/10 Good

Bridget

Stayed 3 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

KATHERINE CASTRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was excellent. Staff was excellent. Food was excellent. It was a perfect vacation
Stayed 3 nights in Oct 2025

6/10 Okay

Carl

Stayed 3 nights in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

6/10 Okay

HM

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room was in fair condition. The mattress I slept on had one side which was sunken in. The toilet had low pressure, so I had to flush several times. It was reported to the front desk, but I suppose there was not staff available to fix the problem that night as it was Christmas Eve. Disappointed that there were no USB connections available to charge up our phones. Staff was friendly and helpful. I have stayed in this hotel over the years and have noticed that it needs updating. The area is no longer as safe a place as it was years ago as a customer's truck was broken into while we were there. The price for the room was fair through Expedia.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
The rooms were clean, the staff was very helpful and friendly, and the breakfast was great! Thanks!
Stayed 4 nights in Dec 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
this hotel is just a few minutes away from the Lackland AFB gate, therefore very convenient. They are super aware of the AFB ceremonies, proceedings, etc. and can advise you if you are attending something on base. they have maps, tips, timelines, etc. for these affairs. they are particularly helpful to all who are arriving for the weekly Basic Training graduation events. the rate is good also.
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Amenities,breakfast Staff.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin

Travelled with family
Staff was very nice and helpful breakfast was very good
Stayed 5 nights in Dec 2025

2/10 Terrible

oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
booked because of the indoor pool and pool was closed out of service
Stayed 2 nights in Dec 2025

10/10 Excellent

Vidal

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn, Murfreesboro

Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Liked: Staff & service, amenities
While the Staff was very nice and we did enjoy the morning breakfasts, our a/c never worked properly all 4 days of our stay. 2 lights in our room didn’t work, nor did 2 electrical outlets. The pool hot tub jets also didn’t work during our 3 trips to the pool. The highway noise was at times unbearable.
Stayed 4 nights in Nov 2025

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
The breakfast was excellent. The bathroom needed deep cleaning. The showerhead had really bad rust and the toilet paper roll also had rust. Receptionist said hotel very old. It's understandable but have it clean. Nice to have the bed made but have the sheets changed. The bed sheets had stains and they don't come inside to changed sheets only fix the bed. Shampoo and conditioner aren't good. There like small bottle like a thumb. Bring your own shampoo, conditioner, and body wash. The good part is it's a safe place to be in compared to luxury hotels. I would go there again. Like the area and safe hotel. Staff are nice
Stayed 3 nights in Nov 2025