Note fondée sur 362 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
Finding parking after a night out was rough. But overall is was a nice stay for the price.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Miguel,We apologize for the inconvenience you faced with parking. We appreciate your feedback and are pleased to hear you enjoyed your stay overall. We hope to welcome you back in the future for an even better experience.
par un voyageur
Not So Good…
Publié le 2 mars 2024 sur HotelsLooked dirty and dingy upon arrival, bedding was stained, bathtub has scratches in it and was not fully clean, felt uncomfortable for the whole 3 day stay, phone in room did not work at all, elevator was small, staff was not that friendly, breakfast was okay. Would not come again.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear about your experience and appreciate your feedback. We strive to meet our guests' expectations and regret any inconvenience caused during your stay. Your concerns will be shared with the relevant teams for review and improvement. We hope you consider reaching out to our management team directly to discuss your stay further.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Roberta,We are delighted that you had a fantastic experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The staff were Rude! Mainly the front desk..The cleaning staff were kind!
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Kelly,We apologize if your experience did not meet your expectations, and we appreciate your feedback on the different aspects of your stay. Please reach out to our management team to further discuss your concerns and assist in any way we can.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello brian,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to provide further details so we can address any issues you encountered during your stay.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello Julie,We are delighted to hear you had a wonderful experience at our hotel! Should you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
The staff was friendly the room was clean the location. It was a lot of dining, quiet, and peaceful.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Charles,We are thrilled to hear that you enjoyed our friendly staff, clean rooms, and peaceful surroundings during your stay. We strive to make sure all our guests have a comfortable experience and we are glad to hear we succeeded with your visit.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Paulino,We are delighted to hear that you had an exceptional stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur de Portland
Publié le 20 févr. 2024 sur Expedia
Good price
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Manager, Gestion de l’hôtel
Hello Paulino,We appreciate your feedback on our pricing and are pleased to hear you found it fair. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
I arrived at check in time and I was tryingbto be convinced to come back in 30 mins as a room wasn't ready for me! I told them to me a discount as Expedia said nothing was wrong with rooms..They found another King room available all of a sudden! My room is nice...
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Kelly, We appreciate your feedback and are pleased to hear that you found your room to be nice. We apologize for any inconvenience caused during check-in and assure you that we always strive to accommodate our guests promptly. Your comments will be shared with our team to continually improve our services.
