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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property
San Antonio guestrooms with free WiFi

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Free daily buffet breakfast
Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

In San Antonio .Within 2 miles (3 km) of this San Antonio hotel, you'll find Methodist Hospital Texsan and Wonderland of the Americas Mall. San Antonio River and River Walk are also within 6 miles (10 km).

What's nearby

  • Methodist Hospital Texsan - 19 min walk - 1.6 km
  • Wonderland of the Americas Mall - 2 min drive - 3.0 km
  • First Unitarian Universalist Church - 2 min drive - 3.8 km
  • Dellview Park - 3 min drive - 4.5 km
  • River Walk - 8 min drive - 10.9 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

San Antonio guestrooms with free WiFi
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Evangelina

Travelled with family
Disliked: Amenities, property conditions & facilities
Mold in the bathroom, it smelled bad in the building as soon as you walked in. The elevator entrance bottom floor was never cleaned the whole time there. My room didn’t have working iron it was so old had to go ask for different one. The ironing board was broken.the wall on o raise off the hotel falling and piles of dirt looked like place was abandoned . The staff was very nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bernadine

Great room
Stayed 5 nights in Sep 2025

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location, the staff professional, helpful and knowledgeable also well friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, clean room, easy to get to
Stayed 3 nights in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot breakfast is very limited and needs other options.Será en Díaz Villarrreal en la cafetería y después irán a los salones de clase. Su presencia es importante. Ladies what is the system to call in an absence?Ladies what is the system to call in an absence?Buenos días. Soy la maestra de Anthony. ¿El niño se va a presentar a la escuela el día de hoy martes? Gracias por su apoyo. 🙂Will you be joining the small group today? I haven't heard from you. Please keep me posted. I need a head count. Thank you.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Calletano

Disliked: Amenities
I did not check in there’s no parking I have an open claim
Stayed 1 night in Oct 2025

10/10 Excellent

Cheyannes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet staff, a lot of parking to
Stayed 1 night in Sep 2025

10/10 Excellent

Karla Sabine

Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is outdated, in need of some repairs and or tlc. Coffee was good, breakfast not so much. Nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Lucky

Stayed 4 nights in Sep 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Staff & service
Hotel is was dirty in the elevator and rooms need to be update but other than that it was good. Beds were super comfortable, rooms clean, breakfast was good. The area just isn't great.
Stayed 1 night in Sep 2025

2/10 Terrible

Tyshika

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-the beds were dirty, walls stained, tub dirty The pillow cases were filthy -hallways really nasty -Area: unsafe & shady
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

6/10 Okay

Ernest

Travelled with family
Liked: Staff & service
We currently stayed a night here at Holiday Inn Express for a family sweet 16 birthday, drive in ftom Ft Worth. Overall the stay was ok. It's an older building thats easy to see. I got a room for 3,the sofa bed had no extra sheets or blankets. The smell was old, the loung chair was stained, like i didn't even wanna sit on it. The king size bed was however comfortable and i was happy that the desk clerk offered to let us stay til noon even though checkout was11am. I think I'll stay again. It was convenient to Walmart and a restaurant and bar.
Stayed 1 night in Sep 2025

8/10 Good

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Marquitos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,clean and quiet .Easy access to I-10. Enjoyed my stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

6/10 Okay

Bryan

Travelled with partner
Room had musty odor. Staff polite and friendly. Very helpful. Older area and neighborhood.
Stayed 1 night in Sep 2025