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Red Roof PLUS+ San Antonio Northeast

2.5 star property
Enjoy the free WiFi at this San Antonio hotel

Choose dates to view prices

Photo gallery for Red Roof PLUS+ San Antonio Northeast

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)
Lobby lounge
Coffee and/or coffee maker
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
11526 IH 35 N, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪2 min drive‬
  • Randolph Air Force Base
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪14 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

Desk, blackout drapes, free WiFi, bed sheets

Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

Coffee and/or coffee maker

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

In San Antonio .Within 3 miles (5 km) of this San Antonio hotel, you'll find Methodist Hospital Northeast and Morgan's Wonderland. North East Federal Clinic and Olympia Hills Golf Course are also within 6 miles (10 km).

What's nearby

  • Methodist Hospital Northeast - 2 min drive - 2.7 km
  • Morgan's Wonderland - 2 min drive - 2.7 km
  • Randolph Air Force Base - 7 min drive - 10.5 km
  • Joint Base San Antonio - 7 min drive - 10.5 km
  • San Antonio Zoo and Aquarium - 14 min drive - 20.2 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Beijing House - ‬7 min walk
  • ‪Taqueria Lago De Chapala Jalisco - ‬13 min walk
  • ‪Jim's Restaurant - ‬8 min walk

About this property

Red Roof PLUS+ San Antonio Northeast

Enjoy the free WiFi at this San Antonio hotel
As a guest of Red Roof PLUS+ San Antonio Northeast, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Red Roof PLUS+ San Antonio Northeast was completed in February 2024.

This San Antonio hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 3 levels
  • Built in 2010
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
Red Roof PLUS+ San Antonio Northeast offers 57 accommodations with coffee/tea makers and complimentary toiletries. 50-inch flat-screen televisions come with premium cable channels.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites North Ih 35 San Antonio
Quality Suites North IH 35
Red Roof PLUS+ San Antonio Northeast Hotel
Red Roof PLUS+ San Antonio Northeast San Antonio
Red Roof PLUS+ San Antonio Northeast Hotel San Antonio

Red Roof PLUS+ San Antonio Northeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 255 reviews
Rating 8 - Good. 43 out of 255 reviews
Rating 6 - Okay. 39 out of 255 reviews
Rating 4 - Poor. 19 out of 255 reviews
Rating 2 - Terrible. 36 out of 255 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vicky McJunkin

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and lots of space. Still alot of work going on - elevator didn’t work, toilet backed up and no coffee in the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devonte

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean
Stayed 1 night in Feb 2025

2/10 Terrible

Iheanacho

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

This shell of a building is faking red roof inn

This hotel sucks. The front desk is not really a front desk. I mean they are employees, but those employees are sitting on the other side of the front desk. Just chilling. There is no lobby area or there is but there’s no furniture anywhere. I don’t know if they offer breakfast or a gift shop or anything like that there was just a rack behind the front desk with some Ramen noodle soups And some smart pot popcorn and that was it. I called down to the front desk. to see when checkout was and I guess I woke somebody up because it sounded like they were asleep when I answered the phone there’s no hotel greeting. It’s just yeah and that’s it. I’ve been here twice thinking maybe the first time was a flute because when I checked in, the guy kept saying my ID was not me and he wasn’t sure but after the second time of coming here, the front desk experience was a little bit better but the hotel still had its issues. The elevator didn’t work both times but they put us on the third floor each time. I definitely won’t be coming back a third time because it seems like they did the bare minimum just to put a franchise name on top of the building.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joe

Business traveller
Liked: Staff & service
Freeway nearby. Restroom smelled of urine.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

8/10 Good

Kerry

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jamal

Stayed 1 night in Nov 2024

6/10 Okay

Yalyksa

Stayed 2 nights in Dec 2024

6/10 Okay

Graciela

For being last minute it was decent although elevator was out of service
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jareth

Stayed 1 night in Dec 2024

4/10 Poor

Gary

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff was very friendly & the check in process was quick. I was told at check in that the elevator was not working. My room was in the 3rd floor. I asked if any lower floor rooms were available, there were none. The parking lot was largely empty during our stay although I know that's not necessarily a reflection of how booked the property is. The bedding appeared to be dirty & the bathroom appeared to have been only lightly cleaned. I will not plan to stay at this property again.
Stayed 1 night in Dec 2024

10/10 Excellent

Barrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jilllian

Stayed 2 nights in Nov 2024

6/10 Okay

Dora

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Elevator was broken, the vending machine was broken. There was nothing to buy to eat in the hotel. There was no shampoo or conditioner.
Stayed 1 night in Dec 2024

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio Red Roof

We liked the fact that it was clean and in a good location.
Stayed 1 night in Dec 2024

6/10 Okay

James

Business traveller
Recent spray for pests and the fumes were strong and lingered on the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Reginald

Stayed 1 night in Dec 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, still working on the restaurant area
Stayed 1 night in Dec 2024

2/10 Terrible

Jahlissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this location, and unfortunately, it did not improve my experience. On my first stay, I encountered an unwelcoming front desk representative who didn’t offer any information about the property. After checking me in, he informed me that the elevator was out of service, which was inconvenient given that I had just flown in with a large suitcase and bag. On the day of checkout, the same representative knocked aggressively on my door well before the 11 AM checkout time, rushing me out for housekeeping. I decided to give the property a second chance, hoping that the first experience was a fluke or that the representative was just having a bad day. However, my second stay mirrored the first. After arriving past 1 AM and ringing the bell, I waited several minutes before the same representative let me in, clearly just waking up. His greeting was curt, asking only for my ID and credit card, and once again, he informed me the elevator was out of service—disappointing, especially given I had luggage. The next morning, I found the towels and sheets in my room stained. I didn’t want to ask for replacements due to the representative’s attitude. Overall, I won't be returning to this location. The lack of customer service and the repeated issues with the elevator and room cleanliness left me disappointed.
Stayed 1 night in Oct 2024

4/10 Poor

Jahlissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this location, and unfortunately, it did not improve my experience. On my first stay, I encountered an unwelcoming front desk representative who didn’t offer any information about the property. After checking me in, he informed me that the elevator was out of service, which was inconvenient given that I had just flown in with a large suitcase and bag. On the day of checkout, the same representative knocked aggressively on my door well before the 11 AM checkout time, rushing me out for housekeeping. I decided to give the property a second chance, hoping that the first experience was a fluke or that the representative was just having a bad day. However, my second stay mirrored the first. After arriving past 1 AM and ringing the bell, I waited several minutes before the same representative let me in, clearly just waking up. His greeting was curt, asking only for my ID and credit card, and once again, he informed me the elevator was out of service—disappointing, especially given I had luggage. The next morning, I found the towels and sheets in my room stained. I didn’t want to ask for replacements due to the representative’s attitude. Overall, I won't be returning to this location. The lack of customer service and the repeated issues with the elevator and room cleanliness left me disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was great. I loved the room amenities and layout. The only thing i would change is the bed base. It was very loud.
Stayed 1 night in Dec 2024