Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2024 sur Expedia
Very convenient property, room was clean; plenty of hot water for showers; registration and housekeeping are very accomodating bed was hard and I asked for a comforter to soften the mattress--food was good in restaurant.
TV remote was a little strange getting used to and there were wires hanging out of the wall that would be an issue for people with small children (I told them about it upon departure)
Commentaires de Gestion de l’hôtel
29 mars 2024 par HotelMgmt , Gestion de l’hôtel
Ines, we are glad you found our hotel convenient and clean! We are addressing your concerns to address safety and comfort. Your feedback is invaluable. We cannot wait to welcome you back for an even smoother stay and more delightful dining!
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for your five-stars, Jaime. We look forward to your return and hope it's soon!
par un voyageur
Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future, Diana!
par un voyageur
Publié le 21 mars 2024 sur Expedia
OUR STAY WAS SATISFACTORY
Commentaires de Gestion de l’hôtel
21 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for staying with us. Our goal is to not only meet but also exceed our guest’s expectations and we gage our success on achieving a 10 rating. In looking at your rating of your experience, it appears we failed to deliver the great experience we are known for, and for this, we are truly sorry. It is not the norm for our hotel and we hope you will give us another chance so we can demonstrate our commitment to your comfort!
par un voyageur
clean and comfortable choice
Publié le 18 mars 2024 sur Hotelsovernight stay; we were there to visit family
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for staying with us! We hope to see you back again soon!
par un voyageur de Aiken
Publié le 17 mars 2024 sur Expedia
The hotel is nice and updated
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for the 5 of 5 rating and for staying with us! We are pleased you had a wonderful stay and hope to see you back again.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Hotelmgmt, Gestion de l’hôtel
Seeing your rating is disappointing as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit, Jenna.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Anthony Spears - General Manager, Gestion de l’hôtel
Thank you for the 10 of 10 and for staying with us! I am thrilled you had a wonder experience while staying with us. We hope to see you again the next time your travels bring you back to San Antonio!
