Ratings based on 82 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
The hotel is nice but we had a couple of issues. First, there's a door that connects two rooms, so we could hear our neighbours.
The WiFi is horrendous, except at 3pm when nobody is at the hotel.
The restaurant has good food but is expensive in excess. Good variety of wines, though.
The parking comes at no extra cost.
You need to wash your own dishes at the room, otherwise you need to pay the maides for that service.
The breakfast is just fine. Not too much options and average quality.
Thumbs up for the massage therapist.
Overall it was a neutral experience, but I feel there are better options for this price.
Comment from Hotel Management
Mar. 13, 2024 by Nicolás Brozman, Hotel Management
Dear Roman,Thank you very much for choosing us and writing a review about Aguila Mora Suites & Spa.We take note of all comments and suggestions from our guests with the total seriousness you deserve.We look forward to hearing from you again,Best regardsNicolás BrozmanFront Desk Manager
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Jefe de Recepción, Hotel Management
Estimado Efrain, Muchas gracias por su valoración de nuestros servicios.Esperamos que pronto puedan volver a hospedarse con nosotros, Un cordial saludo,Lic. Nicolás BrozmanJefe de Recepción
by A traveller
Posted Dec. 19, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Nicolás, Hotel Management
Estimada Natasha, Muchas gracias por la valoración de nuestros servicios.Esperamos que pronto puedan volver a hospedarse con nosotros. Un cordial saludo,Lic. Nicolás BrozmanJefe de Recepción
by A traveller
Posted Dec. 15, 2023 on Expedia
Very nice, clean and efficient hotel with comfortable rooms and beautiful views. We are very grateful to Luna, a staff member that spoke perfect English, for all of her recommendations on tours, hikes, restaurants and local culture. We enjoyed the breakfast, comfortable beds, and proximity of the hotel to nearby restaurants and shops in San Carlos de Bariloche while being situated in a park-like setting with views of the lake and mountains. Would stay again and highly recommend.
Comment from Hotel Management
Dec. 15, 2023 by ., Hotel Management
Dear Lynda,Thank you very much for your review. We are very happy to hear that you enjoyed our rooms, spa facilities and breakfast services. Thank you for your appreciation for the work of our staff, we are very proud of it.We hope you will stay with us again soon. Nicolas Brozman Front Desk Manager
by A traveller
Great place
Posted Nov. 17, 2023 on HotelsExcellent breakfast. Staff was super helpful. Room was great. Even the sofa bed was very comfortable. We were able to cook and eat in our room and the fridge was a good size. We enjoyed it.
Comment from Hotel Management
Dec. 16, 2023 by LUCIE, Hotel Management
Dear LUCIEThank you very much for your review. We are very happy to know that you enjoyed our Spa and Breakfast Buffet.We look forward to seeing you again,Nicolas BrozmanFront Desk Manager
by A traveller
Amazing
Posted Oct. 28, 2023 on HotelsAmazing view, nice, clean, comfortable, and very well supplied and organized apartment. Great staff. Good free breakfast
Comment from Hotel Management
Dec. 16, 2023 by Graciela, Hotel Management
Dear Graciela, Thank you very much for your appreciation of our services and for your review.We are happy to know that you enjoyed our breakfast and our rooms.We look forward to seeing you again, Nicolas BrozmanFront Desk Manager
by A traveller
Posted Apr. 12, 2023 on Hotels
The breakfast very poor.
Comment from Hotel Management
Mar. 29, 2024 by Nicolás Brozman, Hotel Management
Estimado Moti, Muchas gracias por dedicar su tiempo en escribir una reseña sobre Águila Mora Suites & Spa.Tomamos nota de cada observación de nuestros huéspedes, Esperamos que pueda volver a visitarnos, Un cordial saludo,Lic. Nicolás BrozmanJefe de Recepción
by A traveller
Posted Apr. 3, 2023 on Expedia
Loved the hotel. The facilities, and hospitality.
Beautiful view.
You need a car to move around
Comment from Hotel Management
Dec. 16, 2023 by Pablo, Hotel Management
Dear Pablo,Thank you very much for your review. We are happy to know that you enjoyed your stay at the hotel.We look forward to seeing you again, Nicolás BrozmanFront Desk Manager
by A traveller
Bariloche stay.
Posted Dec. 4, 2022 on HotelsFabulous view of the lake from our room. Unfortunately, traffic noise is quite loud which meant shutting the window and then the room was too warm. Outside lights are very bright and the curtains don't keep the light out. Comfy bed and a spacious suite.
Comment from Hotel Management
Mar. 29, 2024 by Nicolás Brozman, Hotel Management
Estimada Elisabeth, Muchas gracias por su reseña y dedicar su tiempo en describir su experiencia en Águila Mora Suites & Spa.Esperamos que pronto pueda volver a hospedarse con nosotros, Un cordial saludo, Lic. Nicolás BrozmanJefe de Recepción
by A traveller
Excellent hotel
Posted Feb. 20, 2020 on HotelsWe were upgraded to a much larger and very comfortable suit.
The shower is excellent. Beautiful view to the lake
Comment from Hotel Management
Feb. 28, 2020 by Gerente de Operaciones . , Hotel Management
Thank you very much for having made a review about our Apart Hotel, we are glad to know that you enjoyed your stay with us.
We hope you can soon stay with us again.
Águila Mora Suites & Spa
